Auto Property Damage Claims Specialist

First Chicago Insurance Company (FCIC)•Oak Brook, IL
•$50,000 - $75,000

About The Position

First Chicago Insurance Company is hiring an experienced Auto Property Damage Claims Specialist for its Bedford Park, IL or Oak Brook, IL offices. The role investigates and evaluates first- and third-party auto property damage claims, determines coverage and liability, and works toward prompt, courteous, economical claim resolution. Candidates with extensive auto claims experience, particularly nonstandard auto experience, are encouraged to apply. Hybrid consideration requires at least five years of auto liability and property damage claims experience. The estimated compensation range is $41,600–$75,000 per year; actual compensation depends on experience, skills, education, certifications, geographic location, and work arrangement.

Requirements

  • At least two years of previous auto liability and property damage claims experience.
  • Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
  • General working knowledge of insurance policies, claim file procedures, and applicable state rules and regulations.
  • Ability to pass written examinations required by state statutes to become a licensed Claims Adjuster.
  • At least five years of auto liability and property damage claims experience for hybrid consideration.

Nice To Haves

  • Nonstandard auto claims experience.
  • College degree.
  • Prior auto claims experience.
  • Ability to use an online claims system.
  • Bilingual ability.

Responsibilities

  • Review assigned files and determine an appropriate course of action using technical knowledge and experience to support final claim disposition.
  • Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and damages.
  • Honor, decline, or negotiate first- and third-party claims after investigating and analyzing coverage, policy terms, damages, and liability.
  • Work with internal and external customers to develop evidence and establish facts on assigned claims.
  • Organize, plan, and prioritize work to manage assignments and conclude claims promptly.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Notify the Underwriting Department of adverse information uncovered during investigations.
  • Conduct business with vendors professionally, manage expenses reasonably, and uphold the company’s reputation for quality service.
  • Provide customer service to internal and external customers.
  • Perform other duties as assigned.

Benefits

  • First-year hiring bonus for direct applicants.
  • Competitive salaries.
  • Training and development commitment.
  • Medical, dental, and vision reimbursement.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Flexible spending account.
  • Telemedicine benefit.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Tuition reimbursement.
  • Wellness program.
  • Company-sponsored events.
  • Growth opportunities.
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