Property Administrator (CRE)
About The Position
The Property Administrator coordinates tenant requests, maintenance activities, lease administration, move-in and move-out processes, and recordkeeping while collaborating with internal teams to support efficient property operations. The role serves as a primary contact for tenant inquiries, helps resolve service issues, coordinates repairs and property inspections, and supports lease and tenant-transition administration. It also maintains accurate operational records, assists with monthly reporting, and contributes to tenant satisfaction and retention. The position requires an organized, service-oriented person who can manage multiple priorities in a fast-paced environment.
Requirements
- 0–2 years of experience in customer service, tenant relations, property management, or a related field.
- Working knowledge of lease agreements and landlord-tenant regulations.
- Basic understanding of building systems and maintenance operations.
- Proficiency with property management software, such as Yardi.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills.
- Customer service orientation and commitment to tenant satisfaction.
- Strong problem-solving abilities and a proactive approach to issue resolution.
- Ability to manage multiple priorities and adapt in a fast-paced environment.
Responsibilities
- Serve as the primary point of contact for tenant inquiries and service requests.
- Resolve tenant complaints and address service issues promptly and professionally.
- Coordinate with maintenance staff to schedule repairs and conduct regular property inspections.
- Assist with lease administration, including renewals, amendments, and terminations.
- Support move-in and move-out processes, including property inspections and security deposit assessments.
- Maintain accurate records of tenant interactions, service requests, repairs, and maintenance activities.
- Ensure tenant interactions and property management activities comply with applicable laws, regulations, and company policies.
- Collaborate with accounting, legal, and maintenance teams to provide seamless tenant services.
- Assist in preparing monthly tenant service and operational reports.
- Support the property management team in enhancing tenant satisfaction, retention, and the overall tenant experience.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
