Property Adjuster - Field Estimating - Dallas (East Metro), TX

Allstate•Dallas, TX

5d•$60,000 - $98,450•Onsite

About The Position

The Field Property Adjuster provides service to policyholders by traveling to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. The adjuster also handles virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration, with particular focus on water losses. The role involves independently investigating property claims, reviewing damage, interpreting policies to determine coverage, communicating with customers by phone, email, and video, and negotiating settlements with customers, vendors, third-party carriers, and claimants. The adjuster uses estimating and settlement tools, documents claim activity accurately and promptly, and follows policy agreements and applicable legal and business standards. The position requires local residency in the Metro Dallas area, travel to customer homes, and the ability to carry a 50-pound ladder and access roofs with up to a 6/12 pitch on one- or two-story buildings. Approximately two weeks of training takes place in Dallas, TX, with ongoing training provided.

Requirements

Residency within the Metro Dallas, TX area is mandatory.
Two years of previous outside adjuster experience is highly desired; previous outside adjuster experience is highly desired.
Proficiency using Xactimate and other relevant estimating software.
Strong critical-thinking and technical skills to assess damage and expedite settlements.
Excellent communication and interpersonal skills.
Ability to travel to customers’ homes and handle virtual claims nationwide.
Detail-oriented and organized, with a focus on high-quality work.
Willingness and ability to carry a 50-pound ladder and access a 6/12-pitch roof on a one- or two-story building.
Valid driver’s license and willingness to travel for work.
If required, obtain applicable adjuster and/or appraiser license(s) within 60 days of hire and pass the required background check.
Current holders of active insurance licenses must terminate existing appointments before onboarding and may not hold outside appointments during employment; applicants with a resident producer license must surrender it when instructed by the licensing team.
Position is unavailable to residents of California, Alaska, Hawaii, or Puerto Rico.

Nice To Haves

Applicable active licenses for the role, such as a Home Resident Property & Casualty License, Designated Home State Florida or Texas License, and/or applicable Appraiser License, may qualify for a licensing sign-on bonus.

Responsibilities

Travel to customers’ homes to conduct on-site property inspections.
Investigate property claims, review damage, and interpret policies to determine coverage.
Prepare estimates and settle claims promptly and efficiently.
Handle virtual claims nationwide using relevant platforms and software.
Provide support and resolution for claims, particularly water losses.
Communicate with customers by phone, email, and video, adapting communication to customer preferences and providing claim updates.
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants.
Use estimating tools, job aids, and settlement platforms to resolve claims.
Maintain timely and accurate claim documentation in the claims system.
Follow policy agreements and applicable legal and business standards.
Attend approximately two weeks of training in Dallas, TX and participate in ongoing training.
Obtain any required adjuster and/or appraiser license within 60 days of hire, if applicable.

Benefits

Benefits package from the first day of employment, including time off, healthcare, and retirement benefits.
Competitive pay and support for continuous development and career advancement.
Flexible scheduling and a time-off policy intended to support work-life balance.
Initial and ongoing training.
401(k)/pension.
Education reimbursement.
Potential eligibility for a company car based on annual work mileage and company guidelines.
Mileage reimbursement for work-related use of a personal vehicle.
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement for employees eligible to work from home.
Potential $1,000 licensing sign-on bonus for eligible candidates with applicable active licenses; excludes current Allstate employees and candidates who previously worked for Allstate or its family of companies.