Allstate Property Adjuster – Field Estimating - Oklahoma City, OK

Military Spouse Corporate Career Network • Oklahoma City, OK

14d • Onsite

About The Position

Allstate is hiring a Field Property Adjuster to provide service to policyholders by traveling to customers’ homes to inspect damage, investigate coverage, prepare estimates, and settle claims. The role also handles virtual claims nationwide, using platforms and software such as Xactimate and ClaimsX Video Collaboration, with particular focus on water losses.

The adjuster independently reviews property damage and interprets policies to determine coverage; communicates with customers by phone, email, and video; negotiates settlements with customers, vendors, third-party carriers, and claimants; and documents claim activity accurately and promptly. The position requires travel to customer homes, a valid driver’s license, and the ability to carry a 50-pound ladder and access roofs with up to a 6/12 pitch on one- or two-story homes. Approximately two weeks of training takes place in Dallas, Texas. An adjuster and/or appraiser license may be required for the office or area, with applicable licenses to be secured within 60 days of hire. Candidates must reside within the posted location. The role is unavailable to residents of California, Alaska, Hawaii, and Puerto Rico.

Requirements

• Residency within the posted location.
• Valid driver’s license and willingness to travel as part of the job.
• Ability and willingness to carry a 50-pound ladder and access up to a 6/12 pitch on a one- or two-story roof.
• Proficiency with Xactimate and other relevant estimating software.
• Strong critical-thinking and technical skills to assess damages and expedite settlements.
• Excellent communication and interpersonal skills.
• Detail-oriented and organized, with a focus on high-quality work.

Nice To Haves

• Two years of previous outside-adjuster experience is highly desired.
• Applicable active licenses, which may include a Home Resident Property & Casualty License, a Designated Home State Florida or Texas License, and/or an applicable Appraiser License.

Responsibilities

• Travel to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims.
• Handle virtual claims nationwide using platforms and software including Xactimate and ClaimsX Video Collaboration.
• Review property damage and interpret policies independently to determine coverage.
• Communicate with customers by phone, email, or video, tailoring communication to customer preferences and providing claim updates.
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants.
• Use estimating tools, job aids, and settlement platforms to resolve claims and assess damage accurately.
• Complete timely and accurate claim documentation in the claims system.
• Provide compassionate and effective customer service throughout the claims process.

Benefits

• Benefits package from the first day of employment, including time off, healthcare, and retirement benefits.
• Competitive pay and support for continuous development and career advancement.
• Flexible scheduling and a time-off policy intended to support work-life balance.
• Initial and ongoing training.
• 401(k)/pension.
• Education reimbursement.
• Mileage reimbursement for use of a personal vehicle for work.
• Potential eligibility for a company car, based on annual work mileage and company guidelines.
• Potential $1,000 licensing sign-on bonus for candidates with applicable active licenses; current employees and former Allstate employees are ineligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed