Property Adjuster – Field Estimating – Houston, TX

Military Spouse Corporate Career Network • Houston, TX

6d • Onsite

About The Position

As a Field Property Adjuster, you provide service to policyholders by traveling to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. You also handle virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration, with a particular focus on water losses.

The role requires compassionate, clear customer communication and independent investigation of property claims, including reviewing damage and interpreting policies to determine coverage. You communicate with customers by phone, email, and sometimes video chat, tailoring claim communications to customer preferences and providing progress updates. You evaluate and negotiate settlements with customers, vendors, third-party carriers, and claimants, including in challenging or complex situations. You use estimating tools, job aids, and settlement platforms, and maintain timely, accurate claim documentation in a claims system.

Responsibilities

• Travel to customers’ homes to conduct on-site inspections.
• Investigate property damage and coverage, including interpreting policies to determine coverage.
• Prepare estimates and settle claims promptly and efficiently.
• Handle virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Focus on water-loss claims and support customers through their resolution.
• Communicate with customers by phone, email, and sometimes video chat, adapting communications to customer preferences and providing claim-progress updates.
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants, including challenging and complex situations.
• Use estimate tools, job aids, and settlement platforms to resolve claims.
• Apply policies in accordance with policy agreements and complete timely, accurate documentation in the claims system.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed