Property Adjuster II
About The Position
The Property Adjuster II exercises independent discretion and judgment in handling all types of property claims and assists or acts on behalf of the claims supervisor when required. This is a remote, work-from-home position in Indiana. The selected candidate will ideally live in Marion County or surrounding areas and must live in the assigned territory unless the company approves a change. A company car and equipment to work from home will be provided. The hiring manager may also consider candidates for Property Adjuster I; the level offered will depend on the selected candidate’s experience and qualifications. Good time-management and organization skills are preferred. The role investigates and resolves property claims, including inspecting damage at sites within the assigned territory and, when required, elsewhere. The adjuster prepares estimates, evaluates coverage and claim value, establishes and maintains reserves, directs experts, determines whether to issue or decline payment, negotiates claims, documents files, and brings assigned claims to conclusion. The position also involves interactions with agents and district sales managers, participation in legal proceedings when required, ongoing industry training, assisting with the training of new adjusters, and participation on the Catastrophe Team. Catastrophe Team service may require short-notice travel to other locations for periods exceeding two consecutive weeks.
Requirements
- High school diploma or GED and five years of claims-handling experience, or equivalent; or a bachelor’s degree and two years of claims-handling experience, or equivalent.
- Must live in the assigned territory unless a change is approved by the company.
- Must serve on the Catastrophe Team, which may require short-notice travel to other locations for periods exceeding two consecutive weeks.
- Willingness to obtain and maintain any required licenses.
- Valid driver’s license and good driving record.
- Ability to move over 50 pounds using lifting-aide equipment.
Nice To Haves
- Good time-management and organization skills.
- Successful completion of the Associate in Claims (AIC) program.
Responsibilities
- Conduct investigations and interviews, inspect damage, travel to damage sites within the assigned territory or elsewhere as required, prepare estimates, make recommendations, handle coverage questions, and address litigation.
- Set and maintain reserves; review reports and related materials; direct experts; determine coverage and claim value; issue or decline payments; and negotiate claims with plaintiff attorneys when necessary.
- Document claim files and submit reports for closure.
- Recognize subrogation situations and initiate appropriate action.
- Service the assigned territory and bring assigned claims to conclusion.
- Interact with agents and district sales managers on matters of mutual concern.
- Assist the claims supervisor or act on the supervisor’s behalf, including representing the company at legal proceedings, as required.
- Complete industry-related training and attend ongoing training on policy changes, interpretation, and new legislation.
- Assist in training new claims adjusters.
- Participate on the Catastrophe Team when required.
Benefits
- Premier health, prescription, dental, and vision benefits for employees and dependents, with coverage beginning the first day of work.
- Low employee contributions to medical and prescription premiums; the company currently pays up to 97% of employees’ monthly premium costs.
- Traditional pension plan; full-time employees are vested after five years of service.
- 401(k) with up to a 4% company contribution match, in addition to the pension.
- Paid vacation, personal days, sick days, bereavement days, and parental leave.
- Tuition reimbursement for higher education and industry designations.
- Company-paid basic life insurance.
- Short- and long-term disability insurance.
- Orthodontic coverage for children and adults.
- Adoption assistance.
- Fertility and infertility coverage.
- Well-being programs.
- Paid volunteer hours.
- Dollar-for-dollar matching of charitable gifts each year.
- Position may be eligible for an annual bonus payment.
- Company car and equipment to work from home will be provided.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
