Project Manager (event management)

First Global Management Services•Jersey City, NJ
•Hybrid

About The Position

The Project Manager supports clients with internal and client-facing events and conferences, delivering strong service through effective project management and creative solutions. The role oversees event operations from initial briefing through post-event reconciliation, including planning and executing virtual, in-person, and hybrid programs. Responsibilities span budgets and financial reporting, site selection and vendor contracts, registration, travel and accommodations, food and beverage, entertainment, gifts, audiovisual needs, webcasts, staging, speaker coordination, and event execution. The role collaborates with internal partners and clients, follows client operating standards and compliance and risk guidelines, and travels domestically or internationally for site inspections and onsite event management as required. FIRST is a global brand experience agency and part of the Encore family of companies. This position is hybrid, based in the Jersey City, New Jersey office, typically three to four days per week, with the possibility of a change to five office days. The stated U.S. base pay range is $77,518–$100,774, with eligibility for an annual discretionary bonus.

Requirements

  • 5–7+ years of event management experience.
  • Experience managing events, conferences, meetings, and production, including executive events, receptions and dinners, meetings, and multi-day events.
  • Experience working with and managing senior clients.
  • Proficiency with Microsoft Office applications, such as PowerPoint and Excel.
  • Strong project management skills and the ability to manage multiple projects simultaneously and meet deadlines under pressure.
  • Ability to work independently, plan projects, and think innovatively.
  • Leadership, influencing, negotiation, and decision-making skills.
  • Adaptability, resourcefulness, initiative, and the ability to generate ideas and creative solutions.
  • Customer focus, strong client management skills, and the ability to adjust to client needs and work styles and build relationships.
  • Strong oral and written communication skills.
  • Highly organized, ambitious, and proactive.
  • Willingness to travel to various locations for site visits and onsite event management.

Nice To Haves

  • Event management experience in a corporate or financial environment.
  • Virtual event experience; Webex and Zoom experience are a plus.
  • Experience working with large and complex databases.
  • Cvent experience.
  • Knowledge of venues and suppliers in key U.S. cities.

Responsibilities

  • Plan and execute the full lifecycle of multiple virtual, in-person, and hybrid events.
  • Develop and manage budgets, track expenses, process invoices, and complete timely post-event reconciliation and final financial reporting.
  • Source, negotiate, and manage site selections and contracts for venues and suppliers.
  • Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gifts, audiovisual needs, webcasts, staging, and speaker selection, with a strong focus on vendor management.
  • Coordinate event deliverables with internal partners, including Marketing, Production, Event Technology, data teams, and Legal and Compliance as needed.
  • Plan and manage virtual events, including platform selection, timelines, invitations, and communications with attendees, suppliers, and stakeholders.
  • Co-plan larger programs with colleagues and clients.
  • Ensure client operating standards, policies, compliance requirements, and risk guidelines are followed.
  • Travel for site inspections and onsite management of live events, coordinating logistics and onsite teams.
  • Complete post-event wrap-up, including final attendee information, budget reconciliation, observations, and client debriefs to support year-over-year improvements.
  • Share best practices and information about new suppliers, services, and venues.

Benefits

  • Medical, dental, and vision coverage, including an HDHP option with a health savings account.
  • 401(k).
  • Five flexible spending account options.
  • Generous paid time off allowance.
  • Employee Assistance Program.
  • Life, disability, and pet coverages.
  • Wellness stipend.
  • Mobile phone allowance.
  • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo, and other services.
  • Aura Identity Theft Protection.
  • Annual discretionary bonus eligibility.
  • Potential opportunities to work on projects across different locations.
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