Project Manager - Housing & Human Services

City of Riverside•Riverside, CA

About The Position

The City of Riverside is hiring a Project Manager for its Homeless Outreach Division within the Housing and Human Services Department. Under general direction, the Project Manager develops and implements strategies, policies, and programs related to homeless services; coordinates service delivery with City divisions, departments, and outside agencies; provides professional and technical staff assistance; and performs related work. The eligibility list may be used to fill current or future vacancies in this classification for up to six months. For this department assignment, the Project Manager directs, coordinates, monitors, and evaluates daily operations at the Housing and Human Services Development Hulen Campus and Access Center. The role includes grant and contract administration, policy and procedure development, outreach data management, interagency collaboration, presentations to community and government groups, and participation in departmental work planning and staff supervision.

Requirements

Bachelor’s degree or equivalent from an accredited four-year college or university, with major coursework in public administration, business administration, urban planning, or a closely related field.
Four years of professional experience in economic development, redevelopment, housing, marketing, urban planning, real estate development, or a related field.
A master’s degree may substitute for one year of required experience.
Possession of an appropriate, valid Class C California Motor Vehicle Operator’s License.

Nice To Haves

Master’s degree or graduate-level coursework.
Three years of supervisory experience.
Experience with city government, regulations, policies, and personnel management.
Fiscal management experience or understanding of public agency budget principles.
Procurement and purchasing experience.
Experience with local social service providers that assist the homeless population.

Responsibilities

Assist the department Director, General Manager, or designee in establishing goals, objectives, priorities, schedules, and budgets for programs, projects, and events.
Serve as a liaison to local organizations, businesses, developers, real estate brokers, public agencies, property owners, legislative representatives, and the public to promote collaboration and City programs.
Make public presentations to legislative bodies, business organizations, community groups, development associations, and other constituents.
Conduct, evaluate, or coordinate complex studies and prepare comprehensive reports and recommendations.
Establish and maintain electronic databases, contract management programs, or capital improvement project tracking systems.
Coordinate with departments, utility companies, nonprofits, affected parties, and agencies to facilitate projects and private development reviews.
Facilitate interdepartmental coordination for the timely completion of projects, programs, and activities.
Direct, coordinate, monitor, and evaluate daily operations of the Housing and Human Services Development Hulen Campus and Access Center.
Develop policy related to the Riverside Municipal Code.
Prepare and administer federal, state, and local grant programs, including contract management, budget development and monitoring, applications, audits, and grant reporting.
Develop and issue Requests for Proposals, evaluate qualifications and proposals, coordinate with City departments, and develop contract award recommendations.
Build coalitions with social service providers and collaborative partners at local, regional, state, and federal levels.
Develop standard operating procedures and policies for the Access Center, community outreach events, and City outreach standards.
Maintain Survey 123, GoEnforce, 311 service requests, public records requests, and outreach data; manage daily operations, reporting, and timely responses.
Develop and present department presentations to community groups, City commissions, committees, and City Council.
Participate in development of the department work plan; assign activities, projects, and programs; monitor workflow; and review work products, methods, and procedures.
Assist with personnel selection, training, motivation, and evaluation; coordinate staff training and conduct performance evaluations.
Monitor the efficiency and effectiveness of service delivery and administrative support systems, identify improvements, and implement recommendations.