Human Services Manager

State of Ohio • Columbus, OH

7d • Onsite

About The Position

The Human Services Manager assists division leadership with continued development and implementation of Ohio’s Prevention Services Plan. The role ensures prevention programs align with Department of Children and Youth priorities, evidence-based practices, and state and federal requirements. Work covers currently approved services, including Triple P (Positive Parenting Program), Motivational Interviewing, and home visiting models, as well as prevention services under development.

The position supports community implementation of prevention initiatives, including the Family Success Network, and works with Title IV-E agencies, community providers, and Public Children Services Agencies (PCSAs) to strengthen community-based prevention services and expand family supports. It assists with Family First Prevention Services (FFPS) eligibility determinations and provides guidance to agencies implementing FFPS-aligned services.

The manager helps ensure service delivery is documented in required state systems, including OCHIDS, the Salesforce Prevention Services Case Management System, and CCWIS. The role coordinates with internal and external partners, supports federal reporting and continuous quality improvement, safeguards fidelity to evidence-based models, and helps identify and resolve implementation barriers. It also contributes to grant development and oversees federal grants such as the Accelerator Grant, including compliance, monitoring, evaluation, and reporting. As an agreement manager for designated projects, the position handles fiscal processes such as reviewing, processing, and tracking invoices and maintains documentation of model changes and significant provider events.

This is a permanent, full-time, on-site position at the Department of Children and Youth office in Columbus, Ohio. The listed schedule is Monday–Friday, 7 a.m.–5 p.m.; daily start and end times may vary according to operational needs, with approved start times between 7 a.m. and 9 a.m. Travel is required as needed. Compensation starts at $40.40 per hour, with a stated wage progression. The role is classified and exempt from union representation.

Requirements

• At least 12 months of experience delivering human services in a governmental, community, or private human support services agency, plus one of the following qualification pathways:
• Pathway 1: 72 months of experience researching, developing, or implementing policies related to social services, health services, public policy, or a comparable field.
• Pathway 2: Completion of an undergraduate core program in social or behavioral science and 48 months of experience researching, developing, or implementing policies related to social services, health services, public policy, or a comparable field.
• Pathway 3: Completion of a graduate core program in social or behavioral science and 36 months of experience researching, developing, or implementing policies related to social services, health services, public policy, or a comparable field.
• Pathway 4: 12 months of experience as a Human Services Developer, 69463.
• An equivalent combination of qualifications may be accepted.
• Must provide own transportation or have a valid driver’s license to operate a state vehicle.
• Final candidate must undergo a criminal background check.

Responsibilities

• Assist division leadership in developing and implementing Ohio’s Prevention Services Plan.
• Ensure prevention programs align with agency priorities, evidence-based practices, and state and federal requirements.
• Support community implementation of prevention initiatives, including the Family Success Network.
• Collaborate with Title IV-E agencies, community providers, and PCSAs to strengthen community-based prevention services and expand family supports.
• Assist with FFPS eligibility determinations and provide guidance to agencies implementing FFPS-aligned services.
• Help ensure service delivery is documented in OCHIDS, the Salesforce Prevention Services Case Management System, CCWIS, and other required systems.
• Coordinate with internal and external partners to ensure systems support best practices and meet program, state, and federal expectations.
• Support federal reporting and monitor continuous quality improvement processes.
• Safeguard fidelity to evidence-based models and help identify and resolve implementation barriers.
• Contribute to grant development, including preparation, submission, and ongoing documentation.
• Oversee federal grants such as the Accelerator Grant, ensuring compliance, monitoring, evaluation, and reporting requirements are met.
• Serve as agreement manager for designated projects.
• Review, process, and track invoices and maintain documentation of model changes and significant events affecting providers.
• Travel as needed.

Benefits

• Medical coverage
• Free dental, vision, and basic life insurance premiums after completion of eligibility period
• Paid vacation, personal leave, and sick leave
• 11 paid holidays per year
• Childbirth, adoption, and foster care leave
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness
• Public retirement systems, including OPERS, STRS, SERS, and HPRS
• Optional deferred compensation through Ohio Deferred Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed