Human Services Manager

State of Ohio • Columbus, OH

8d • Onsite

About The Position

The Human Services Manager assists division leadership with the continued development and implementation of Ohio’s Prevention Services Plan. The role ensures prevention programs align with Department of Children and Youth priorities, evidence-based practices, and state and federal requirements. Work covers approved services—including Triple P (Positive Parenting Program), Motivational Interviewing, and home visiting models—as well as emerging prevention services.

The position supports community implementation of prevention initiatives, including the Family Success Network, and collaborates with Title IV-E agencies, community providers, and Public Children Services Agencies (PCSAs) to strengthen community-based prevention services. It assists with Family First Prevention Services (FFPS) eligibility determinations and provides guidance to agencies implementing FFPS-aligned services.

The manager helps ensure service delivery is documented accurately in required state systems, including OCHIDS, the Salesforce Prevention Services Case Management System, and Ohio’s Comprehensive Child Welfare Information System (CCWIS). The role coordinates with internal and external partners, supports federal reporting and continuous quality improvement, safeguards fidelity to evidence-based models, identifies and resolves implementation barriers, and contributes to grant development and documentation. It also oversees federal grants such as the Accelerator Grant and serves as agreement manager for designated projects, including fiscal processes, invoice review and tracking, and documentation of model changes and significant provider events.

This is a permanent, full-time, classified position based on-site daily at the Department of Children and Youth office in Columbus, Ohio. The listed compensation is $40.40 per hour at the initial step, with a stated wage progression. Hours are Monday through Friday; the posted work hours are 7 a.m. to 5 p.m., while daily start and end times may vary according to operational needs and supervisory approval. Travel is required as needed. The employee must provide their own transportation or have a valid driver’s license to operate a state vehicle.

Requirements

• At least 12 months of experience delivering human services in a governmental, community, or private human support services agency.
• One of the following qualification pathways: 72 months of experience researching, developing, or implementing policies related to social services, health services, public policy, or a comparable field; or completion of an undergraduate core program in social or behavioral science and 48 months of such experience; or completion of a graduate core program in social or behavioral science and 36 months of such experience; or 12 months of experience as a Human Services Developer, 69463; or an equivalent combination meeting the minimum class qualifications.
• Must provide own transportation or have a valid driver’s license to operate a state vehicle.
• Must undergo a criminal background check if selected.

Responsibilities

• Assist division leadership with developing and implementing Ohio’s Prevention Services Plan.
• Ensure prevention programs align with department priorities, evidence-based practices, and state and federal requirements.
• Support community implementation of prevention initiatives, including the Family Success Network.
• Collaborate with Title IV-E agencies, community providers, and Public Children Services Agencies to strengthen community-based prevention services and expand family supports.
• Assist with Family First Prevention Services eligibility determinations and guide agencies implementing FFPS-aligned services.
• Help ensure service delivery is accurately documented in OCHIDS, the Salesforce Prevention Services Case Management System, CCWIS, and other required state systems.
• Coordinate with internal and external partners to ensure systems reinforce best practices and meet program, state, and federal expectations.
• Support federal reporting efforts and monitor continuous quality improvement processes.
• Safeguard fidelity to evidence-based models and help identify and resolve implementation barriers.
• Contribute to grant development, including preparation, submission, and ongoing documentation.
• Oversee federal grants, including the Accelerator Grant, to ensure compliance, monitoring, evaluation, and reporting requirements are met.
• Serve as agreement manager for designated projects.
• Review, process, and track invoices and maintain documentation of model changes and significant provider events across the state.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal, and sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional Ohio Deferred Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed