Human Services Case Manager

Pasco County • Dade City, FL

5d

About The Position

The Human Services Case Manager performs professional social work in Pasco County's Community Services Department, Human Services Division. This is a grant-funded position. The role interviews social welfare applicants, evaluates their resources and circumstances, and recommends whether services should be funded in accordance with established policies, procedures, laws, and regulations. The Case Manager also counsels indigent and at-risk citizens on social, emotional, or financial problems, encouraging self-sufficiency and independence from social service programs when possible.

Requirements

• Graduation from an accredited college or university with a Bachelor's Degree in Social Science or a related field, or an Associate degree and two years of experience in the human services field.
• Knowledge of the principles and practices of social service work.
• Knowledge of County laws, rules, and regulations related to public assistance and medical care.
• Knowledge of related social service activities.
• Ability to build rapport and establish effective relationships with applicants, their relatives, other interested persons, and community human service providers.
• Ability to establish and maintain good relations with fellow employees and the public.
• Ability to make sound judgments.
• Ability to work autonomously and creatively on new projects.
• Ability to communicate effectively using verbal, written, and visual communication.
• Ability to type; no minimum speed requirement.
• Ability to use a calculator and telephone.
• Must possess a valid Florida Driver's License.

Nice To Haves

• Computer and data-entry experience.
• Experience working with people affected by opioid use disorder or substance use disorder.
• Experience working with housing support services.

Responsibilities

• Interview social welfare applicants.
• Evaluate applicants' assets, income, employability, family status, and State or Federal assistance received.
• Recommend funding or denial of services based on established policies, procedures, laws, and regulations.
• Counsel indigent and at-risk citizens on addressing social, emotional, or financial problems within their own limitations.
• Encourage self-sufficiency and independence from social service programs when possible.
• Prepare complete, concise, meaningful, and accurate written reports and maintain case worker notes in client files.
• Perform related work as required.

What This Job Offers

• Job Type: Full-time