Case Manager – Health and Human Services Waiver Programs

Bay Area Rehabilitation Center • Baytown, TX

9d

About The Position

Bay Area Rehabilitation Center (BARC), a mission-driven nonprofit, is seeking a Case Manager to coordinate services and support for individuals with physical, developmental, and intellectual disabilities. The role works closely with clients, families, healthcare providers, and community partners to help individuals access resources, achieve personal goals, and receive needed services.

The Case Manager assesses individual needs, develops and implements care plans, coordinates healthcare, community, rehabilitation, and Health and Human Services Waiver Program services, and monitors progress through follow-ups, home visits, and reassessments. The role also advocates for clients, provides information and guidance to clients and families, collaborates with interdisciplinary teams, and maintains accurate, timely, confidential records in accordance with HIPAA requirements and agency policies. The position supports independence, inclusion, dignity, and equitable access to services.

Requirements

• Associate degree in Social Work, Human Services, or a related field.
• At least 2 years of experience in case management or care coordination.
• At least 1 year of experience with Health and Human Services Waiver Programs.
• Knowledge of social work principles, rehabilitation services, and community resources.
• Ability to assess individual needs, develop service strategies, exercise sound professional judgment, and follow through on care plans.
• Strong communication and interpersonal skills, including the ability to build positive relationships with clients, families, and service providers.
• Excellent organizational skills, attention to detail, and ability to maintain accurate, confidential documentation.
• Computer proficiency and ability to learn and use case management software.
• Current CPR and First Aid certification, or ability to obtain certification as required by the organization.
• Valid driver’s license and reliable transportation for occasional local travel.

Nice To Haves

• Experience working with individuals with disabilities.
• Bilingual skills.

Responsibilities

• Assess clients’ cognitive, physical, emotional, and social needs to identify appropriate services and supports.
• Create and implement individualized care plans, goals, and strategies tailored to each client and family.
• Connect clients with healthcare providers, community resources, rehabilitation services, and applicable Health and Human Services Waiver Program services.
• Conduct regular follow-ups, home visits, and reassessments to ensure services meet client needs and established goals.
• Help individuals and families navigate service systems, address barriers, resolve concerns, and manage transitions in care.
• Explain agency services, eligibility requirements, and procedures to clients and families.
• Collaborate with interdisciplinary teams, families, and community partners to coordinate effective, person-centered care.
• Maintain accurate, timely, and confidential case records in accordance with HIPAA requirements and agency policies.
• Promote independence, inclusion, dignity, and equitable access to services.

Benefits

• Comprehensive benefits, including health, dental, vision, and retirement/401(k) with company match.
• Generous paid time off.
• Paid holidays.
• Supportive and collaborative team environment.
• Opportunity to work for a mission-driven nonprofit organization.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree