Project Manager Commercial Furniture Installation and Operations

Ohio Desk•Brooklyn Heights, OH
•$60,000 - $65,000•Onsite

About The Position

The Project Manager coordinates commercial workplace furniture installations and relocations from initial estimating through final closeout. The role focuses on the physical delivery and installation of workplace furnishings, not IT or software implementations. The Project Manager develops labor budgets, defines scope, schedules internal crews and subcontractors, tracks products, oversees installation activities, and ensures punch-list completion. The role works closely with Sales and Design and communicates with clients or project leaders responsible for the overall project. The position requires travel to customer locations within the region and is not remote. The Project Manager observes installations, coordinates on-site work, and serves as an installation point of contact. Prolonged periods of driving may be required. Some lifting, carrying, and pushing, as well as walking through customer locations, may be required.

Requirements

  • High school diploma or equivalent.
  • Five years of experience in office furniture project management, or equivalent management experience in construction, commercial interiors, installation, relocation, or field operations involving crew scheduling, labor budgets, subcontractor coordination, and on-site project delivery.
  • Ability to work independently and manage multiple tasks and project priorities.
  • Ability to read and interpret installation drawings.
  • Computer literacy, including Microsoft Office and the Hedberg system.
  • Effective oral, written, and phone communication skills.
  • Excellent organizational skills.
  • Valid driver license.
  • Authorization to work in the United States without restriction; visa sponsorship is not offered.

Nice To Haves

  • Steelcase and other furniture manufacturer product knowledge.

Responsibilities

  • Develop labor estimates and budgets from project quotes and drawings using the Excel Labor Estimate Worksheet (LEW).
  • Participate in project planning and design meetings to define the scope of work and installation approach.
  • Schedule installation crews and other resources in line with labor budgets and project timelines, adjusting as project needs change.
  • Keep clients and internal teams informed before, during, and after installation.
  • Coordinate internal teams and subcontractors, including installers, movers, electricians, and voice and data specialists as required by the installation scope.
  • Review project plans and schedules with building managers, and coordinate site access, service elevators, loading docks, and parking for crews and deliveries.
  • Identify, assess, and manage risks that could affect installation, schedules, budgets, or customer satisfaction.
  • Track product orders with account coordinators and address shipping discrepancies, receiving issues, and product damage.
  • Prepare installation packets containing approved plans, schedules, correspondence, installation worksheets, and delivery tickets.
  • Anticipate installation obstacles and coordinate solutions to support on-time, within-budget completion, customer satisfaction, and dealership profitability.
  • Conduct project-site visits and provide daily updates on installation progress, resource needs, and issues affecting completion.
  • Review final furniture plans to confirm installation requirements.
  • Oversee installation activities, resolve project issues, and ensure crews follow customer site protocols and safety requirements.
  • Lead final walk-throughs, serve as the installation point of contact, and coordinate completion of punch-list items.
  • Reconcile estimated project costs with actual costs.
  • Participate in post-project reviews to capture lessons learned and improve future installations.
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