Commercial Furniture Project Coordinator
About The Position
Henricksen is seeking two Project Coordinators to join its Minneapolis, Minnesota team. The Project Coordinator provides primary support to Account Executives and project teams throughout the sales process, managing project orders and collaborating with internal Customer Support, vendors, and clients. The role serves as a central point for driving quality project delivery, engagement, outcomes, and service. Henricksen is a full-service contract furniture dealership serving office, healthcare, education, government, senior living, and hospitality markets. Founded in 1962, the company has twelve offices, more than 300 full-time employees, over 300 manufacturer partnerships, and annual sales exceeding $300 million.
Requirements
- High school diploma or equivalent.
- Proficiency in Microsoft Office 365 applications, including Word, Excel, and PowerPoint.
- Ability to take direction.
- Detail- and task-oriented, with proven organizational and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven team environment.
- Strong customer service and interpersonal orientation.
- Strong verbal and written communication skills.
- Ability and willingness to continue learning and pursuing professional development.
Nice To Haves
- Knowledge of IBM Quantum, CAP Quoting, and AS400 software programs.
- Previous experience in the contract furniture, design, or construction industries.
- Exposure to or experience with bidding and quoting.
- Bachelor’s or associate degree in business, sales, design, real estate, construction, or a related field.
Responsibilities
- Engage in and execute work in alignment with the project role, accountabilities, and core processes.
- Serve as a liaison between Account Executives and internal and external cross-functional team members; raise questions proactively and escalate issues as needed.
- Prepare client quotes using specification support software, applying accurate vendor discounts and Account Executive markups.
- Place orders, maintain status reports, and verify required client sign-offs.
- Reconcile manufacturer acknowledgments and vendor invoices.
- Track products to designated locations and schedule transactional deliveries.
- Stay connected with the Account Executive, Designer, and Project Manager throughout the quote-to-order process.
- Resolve punch-list issues, file freight claims, and order replacement products.
- Maintain project workbooks to organize orders and support real-time communication.
- Identify and resolve issues related to service warranties.
- Communicate professionally and transparently with project teams, clients, and vendors to support an exceptional client experience.
- Adapt to project and client needs in alignment with core processes and service-level expectations.
- Support the organization’s culture and expectations, build inclusive relationships, and pursue ongoing learning and improvement.
Benefits
- Comprehensive benefits package.
- Competitive wages based on skills and experience.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
