Merchandise Coordinator-Furniture

TJX•Virginia Beach, VA
•Onsite

About The Position

The Merchandise Coordinator-Furniture at Homesense is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator promotes honesty and integrity, maintains confidentiality, and helps create positive experiences for internal and external customers. The position orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor. It trains and mentors Associates on merchandising and processing principles, ensures merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty to support an efficient flow of goods. The Coordinator monitors team productivity, coaches Associates, organizes back stock, and maintains merchandising, signage, backroom organization, cleanliness, and recovery standards. The role also supports compliance, safety, labor policies, shrink reduction, and store credit and loyalty programs. The position requires a flexible schedule that includes nights and weekends, strong communication and organizational skills, attention to detail, multitasking, adaptability, teamwork, the ability to train others, and the ability to lift heavy objects with or without reasonable accommodation. Candidates need one year of retail experience and six months of leadership experience. The starting pay range is USD $14.50 to $15.00 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience.
  • Six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards and ensure Associates process merchandise efficiently and effectively as a team.
  • Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards for the backroom area.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate accurately and effectively with management and Associates about priorities and progress.
  • Give and receive recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts for those meeting service or hours requirements
  • Scholarship program for those meeting service or hours requirements
  • Adoption assistance for those meeting service or hours requirements
  • Competitive salary and benefits package
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