Furniture Coordinator Assistant

Corpay•St. Charles, IL
•$17 - $18•Onsite

About The Position

Corpay is hiring a Furniture Coordinator Assistant in its Lodging line of business in St. Charles, Illinois. This customer service role coordinates and tracks daily furniture activities, maintains the department schedule of stops, and helps ensure services are completed to the satisfaction of ALE customers. The position reports directly to the Furniture Supervisor and regularly collaborates with furniture vendors and other ALE team members. Corpay provides an assigned workspace in its St. Charles office, company-issued equipment, and formal, hands-on training. The role involves managing time-sensitive files and service issues in a fast-paced environment, maintaining accurate records and the ACT Placement Database, and supporting the Furniture Assistant team. The position may require working some holidays and weekends.

Requirements

  • Two years of office experience.
  • One or more years of data-entry experience.
  • Ability to multitask, work in an ATS, and collaborate effectively with internal departments.
  • Proficiency with Microsoft Office products.
  • Excellent interpersonal communication, organizational, and problem-solving skills.
  • High level of professionalism, attention to detail, and accuracy.
  • Ability to work some holidays and weekends.
  • Ability to concentrate and multitask in a fast-paced environment.
  • Ability to sit for prolonged periods while working at a desk, talking on the phone, and using a computer.

Nice To Haves

  • ACT database experience is a plus.
  • College education is preferred.
  • One year of customer service or hospitality experience in a fast-paced environment is preferred.

Responsibilities

  • Maintain and track scheduled furniture activities to support timely, customer-focused service delivery.
  • Build and maintain productive relationships with furniture vendors in partnership with the Furniture Supervisor.
  • Coordinate and communicate with ALE team members who provide services to policyholders.
  • Troubleshoot quality, delivery, pickup, and other service issues affecting furniture orders.
  • Assign furniture vendors to files and select the appropriate collection type.
  • Update the database with incoming quotes and maintain accurate documentation for all files.
  • Support the Furniture Assistant team as needed and answer incoming Furniture Department phone calls.
  • Resolve concerns with vendors and insured parties to achieve a satisfactory outcome.
  • Manage multiple time-sensitive files and competing events in a fast-paced environment.
  • Maintain the ACT Placement Database and complete other duties as assigned.

Benefits

  • Medical, dental, and vision benefits available the first month after hire.
  • Automatic enrollment into the 401(k) plan, subject to eligibility requirements.
  • Virtual fitness classes offered company-wide.
  • PTO offerings include major holidays, vacation, sickness, personal, and volunteer time.
  • Employee discounts with major providers, including wireless, gym, and car rental providers.
  • Philanthropic support with local and national organizations.
  • Company-wide contests and prizes.
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