Project Manager Commercial Furniture Installation and Operations

Ohio Desk Company•Brooklyn Heights, OH

1d•Onsite

About The Position

The Project Manager coordinates commercial workplace furniture installations and relocations, from initial estimating through final closeout. The role focuses on the physical delivery and installation of workplace furnishings, rather than information technology or software implementations. The Project Manager develops labor budgets, defines the scope of work, schedules internal crews and subcontractors, tracks product, oversees installation activities, and ensures punch-list completion. The position works closely with Sales and Design and communicates with clients or the project leaders responsible for the overall project. The role includes planning installation approaches, coordinating project resources and site access, managing product and shipping issues, conducting site visits, overseeing field activities and safety, leading final walk-throughs, reconciling project costs, and participating in post-project reviews. This is not a remote position and requires travel to customer locations within the region.

Requirements

High school diploma or equivalent.
Five years of experience in office furniture project management or equivalent management experience in construction, commercial interiors, installation, relocation, or field operations involving crew scheduling, labor budgets, subcontractor coordination, and on-site project delivery.
Ability to work independently and manage multiple tasks and project priorities.
Ability to read and interpret installation drawings.
Computer literacy, including Microsoft Office and the Hedberg system.
Effective oral, written, and telephone communication skills.
Excellent organizational skills.
Valid driver's license.
Ability to travel to customer locations within the region and spend prolonged periods in a car.
Only candidates currently authorized to work in the U.S. without restriction will be considered; visa sponsorship is not offered.

Nice To Haves

Steelcase and other furniture manufacturer product knowledge.

Responsibilities

Develop labor estimates and budgets from project quotes and drawings using the Excel Labor Estimate Worksheet (LEW).
Participate in project planning and design meetings to define the scope of work and installation approach.
Schedule installation crews and other resources to align with labor budgets and project timelines.
Keep clients and internal teams informed before, during, and after installation.
Coordinate internal teams and subcontractors, including installers, movers, electricians, and voice and data specialists, as required by the installation scope.
Review project plans and schedules with building managers and coordinate site access, service elevators, loading docks, and parking for installation crews and deliveries.
Identify, assess, and manage project risks that could affect installation, schedules, budgets, or customer satisfaction.
Adjust crews and resources as project needs change.
Track product orders with account coordinators and address shipping discrepancies, receiving issues, and product damage.
Prepare installation packets with approved plans, schedules, correspondence, installation worksheets, and delivery tickets.
Anticipate installation obstacles and coordinate solutions to support on-time, within-budget completion, customer satisfaction, and dealership profitability.
Conduct project-site visits and provide daily updates on installation progress, resource needs, and issues affecting completion.
Review final furniture plans to confirm installation requirements.
Oversee installation activities, resolve project issues, and ensure crews follow customer site protocols and safety requirements.
Lead final walk-throughs, serve as the installation point of contact, and coordinate completion of punch-list items.
Reconcile estimated project costs with actual costs.
Participate in post-project reviews to capture lessons learned and improve future installations.