PROJECT COORDINATOR

Wilson Lumber Company • Huntsville, AL

13d • Onsite

About The Position

The Project Coordinator is the primary customer-facing role within the commercial project delivery team and coordinates projects across all phases of the Project Delivery Workflow. The role manages daily project activities, client communication, construction schedules and deliveries, field issues, and project closeout. The Coordinator works directly with the Project Manager, Account Analyst, and Sales to move projects through all five milestone gates. The position is based at the Huntsville, Alabama site and requires less than 15% travel to job sites and customer locations.

The Coordinator leads project kickoff communications, maintains regular contact with customers and project stakeholders, tracks schedules and deliveries, manages project information and documentation, coordinates change orders and issue resolution, and supports punch-list completion and financial closeout. The role also contributes to improving project workflows, communication, operational efficiency, and customer experience.

Requirements

• High school diploma or equivalent required.
• Strong organizational and project coordination skills.
• Exceptional verbal and written communication abilities.
• Customer-focused mindset and strong relationship-building skills.
• Ability to prioritize and manage multiple active projects simultaneously.
• Strong attention to detail and follow-through.
• Initiative, accountability, and reliability with minimal supervision.
• Ability to remain composed and solution-oriented in fast-paced environments.
• Proficiency with Microsoft Office Suite.
• Well-developed team skills and unquestioned integrity.
• Sound judgment and decision-making consistent with company policies and standards.
• Strong problem-solving skills and ability to proactively identify and resolve issues.
• Ability to sit and stand frequently.
• Ability to adapt to production and job site environments.

Nice To Haves

• Associate's or bachelor's degree preferred.
• One or more years of experience in project coordination, customer service, or a related field preferred.
• Experience in construction, building materials, or supply chain is a strong plus.
• Experience with Microsoft Teams, SharePoint, BisTrack, and Wilson Works preferred.

Responsibilities

• Lead project kickoff communication with customers and establish project contacts, communication expectations, and workflow processes.
• Serve as the primary customer-facing contact for daily project coordination and issue resolution.
• Maintain communication with General Contractors, superintendents, vendors, and internal teams throughout the project lifecycle.
• Provide timely project updates about schedules, deliveries, material availability, and change orders.
• Request, review, distribute, and maintain construction schedules for assigned projects.
• Track project sequencing and proactively communicate schedule changes that may affect deliveries or operations.
• Coordinate deliveries with internal logistics teams and vendors based on site readiness and installation schedules.
• Assist with shipment breakouts, delivery sequencing, and field coordination.
• Maintain current project information in Teams, BisTrack, SharePoint, and Wilson Works.
• Track purchase orders, order acknowledgments, delivery statuses, and project milestones.
• Update delivery methods, review dates, and sequencing details as construction schedules change.
• Keep project documentation organized, accurate, and accessible to internal stakeholders.
• Manage change orders from initiation through communication and documentation.
• Coordinate approval requirements and customer communications with Project Managers.
• Track scope changes and notify the Account Analyst about impacts to contract value or billing.
• Resolve customer concerns proactively and escalate critical issues when appropriate.
• Coordinate punch-list completion with field teams and superintendents.
• Compile and distribute project closeout documentation packages.
• Confirm billing discrepancies, delivery variances, and documentation issues are resolved before final closeout.
• Support the Account Analyst with pay application documentation, lien waivers, and administrative project support as needed.
• Identify opportunities to improve project workflows, communication processes, and operational efficiency.
• Support departmental initiatives focused on scalability, customer experience, and continuous improvement.
• Contribute to team development and collaborative problem-solving.
• Perform other job-related duties requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED