Project Coordinator 2

Johnson Controls•Pasadena, TX

19h•$28 - $37

About The Position

Johnson Controls is hiring a Project Coordinator 2 to track and provide direct support for installation contract business under direct supervision. The position participates in accounts receivable, accounts payable, and financial activities, including contract scheduling, revenue goals, billings, collections, and subcontract processing. It also provides backup customer call handling as needed and day-to-day administrative support for operational areas. The role responds to customer and subcontractor inquiries, supports project and labor scheduling, researches and reconciles costs, prepares billings and related documentation, and helps resolve accounts payable and receivable issues. It also supports installation teams in reaching revenue goals, maintains customer account and billing information, and assists with subcontract documentation and other operations administration.

Requirements

High school diploma or equivalent.
2 to 3 years of related work experience, preferably in a technical work environment.
Strong interpersonal skills to communicate effectively with internal and external clients.
Ability to handle a large and diverse number of projects, tasks, and issues simultaneously with tact, cooperation, and persistence.
Ability to prioritize work activities based on financial impact to business goals.
Proficient computer skills using Microsoft Word, Excel, Access, desktop publishing, and internet business applications.
Ability to work independently, with solid organizational and attention-to-detail skills.

Nice To Haves

Associate’s degree.
Experience and/or basic knowledge of project accounting or costing principles.

Responsibilities

Answer customer and subcontractor inquiries and resolve or escalate customer issues as appropriate.
Update project and labor schedules as required by the project owner.
Run query reports and research and reconcile unaligned costs, including labor hours, material purchases, expenses, and other operations-related transactions.
Perform necessary cost transfers.
Prepare and submit billings and complete related documentation, such as certified payroll.
Reconcile accounts payable exceptions as necessary.
Assist installation teams in reaching revenue goals, including contacting vendors when needed.
Research, resolve, or escalate accounts receivable disputes in accordance with the escalation process.
Work with Accounts Receivables contacts to help resolve accounts receivable issues and determine appropriate actions for timely resolution.
Interact with customers as needed to resolve receivable issues.
Process invoice credits and rebills as necessary.
Proactively contact customers to support customer satisfaction and secure a commitment to pay.
Maintain notes in appropriate systems.
Keep customer account information current, including special billing conditions, tax status, invoice approval contacts, billing addresses, and special billing rates.
Support the subcontract process by ensuring required safety documentation, bonds, and lien waivers are received in accordance with contract requirements.
Assist COAs in resolving issues.
Provide additional operations administration support as required.
Provide backup customer call handling as needed.