Programs Manager - 1st Shift

GXO Logistics•Richland VII Precinct, NE

47d

About The Position

At GXO Logistics, the Programs Manager is responsible for managing the customer experience and establishing strategic direction and plans for customer account growth. The role provides dedicated account management across issue resolution, financial performance, contract adherence, solution design, and pricing. It also manages assigned account contracts and account-driven activities, develops organizational plans and goals, ensures annual profit, efficiency, and quality goals are achieved for each client engagement, directs capital expenditure and asset deployment, and promotes a Lean culture. The position is scheduled for the first shift, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

At least 4 years of relevant experience.
Demonstrated logistics or supply chain management experience.
Superior knowledge of the supply chain vertical.
Project management experience.

Nice To Haves

Bachelor’s degree in a related field or equivalent work or military experience.
Solid written and verbal communication skills.
Ability to build and maintain effective, reciprocal work relationships within and outside the company.
Excellent creative thinking and problem-solving skills, with a conclusive, results-oriented, and strategic approach.

Responsibilities

Provide dedicated account management support, including issue resolution, financial performance, contract adherence, solution design, and pricing.
Manage customer expectations and recommend strategic initiatives.
Manage contracts for assigned accounts and all account-driven activities.
Develop short-term and long-range plans and goals for the organization.
Ensure annual profit, efficiency, and quality goals are attained at each client engagement.
Direct capital expenditure and asset deployment activities.
Inspire and ensure a Lean culture.