PROGRAMS MANAGER

The GEO Group•Tacoma, WA

16h

About The Position

The Programs Manager oversees the programs department and ensures its goals and objectives are accomplished in accordance with corporate policy and the scope of the contract. The role is responsible for the quality of services provided to inmates and works with management to address deficiencies and improve programs. The manager ensures inmates are appropriately processed for programmatic needs and that participants receive quality services compliant with federal regulations and standards. The position develops and revises program policies, helps prepare program proposals, assesses staff needs, and provides supervision and training. It also provides case consultations and one-to-one counseling for difficult cases or serious incidents. The Programs Manager supervises programs staff, conducts performance reviews, serves on training, budget, and policy review committees, and may assist with long-range facility planning. The role responds at all hours to significant unusual occurrences and may serve as Deputy Warden in the Deputy Warden’s absence.

Requirements

Bachelor’s degree in a related field.
Experience in correctional security and rehabilitative programs.
At least three years of experience in a supervisory capacity.
Working knowledge of program objectives, policies, procedures, correctional laws, applicable court orders, and requirements for managing a secure correctional facility.
Skill in interpreting policies and procedures and applying them appropriately to work situations.
Must be mature, flexible, intellectually alert, and able to command the respect and confidence of inmates and staff.

Nice To Haves

Five years of experience managing a correctional education program.
College coursework and advanced training in behavioral sciences, correctional services, or a related field.

Responsibilities

Oversee the programs department and ensure goals and objectives are accomplished according to corporate policy and the contract scope.
Ensure inmates are processed for programmatic needs and that program participants receive quality services compliant with federal regulations and standards.
Assist in preparing program proposals.
Develop and revise policies relating to program operations, ensuring compliance with company and client agency standards.
Assess programs staff needs and provide regularly scheduled supervision and training.
Provide case consultations and one-to-one counseling for difficult inmates or when serious incidents occur.
Supervise programs staff, including the Education Director, Case Management Coordinator, Unit Managers, and Inmate Records staff.
Conduct departmental staff performance reviews.
Serve on training, budget, and policy review boards.
May assist management with long-range plans and schedules to achieve facility goals and objectives.
Respond 24 hours a day, 7 days a week to significant unusual occurrences.
May function as Deputy Warden in the Deputy Warden’s absence.
Perform other duties and responsibilities as needed to ensure effective facility operations.