Manager, Programs

Alzheimer's Association®•Kalamazoo Charter Township, MI

2d•$55,000 - $60,000

About The Position

The Program Manager leads implementation of the Alzheimer’s Association Portfolio of Community Program Offerings, bringing awareness, education, and support to communities and activating a grassroots network of individuals and community leaders. The role strategically identifies and engages community partners and empowers volunteers, especially in new, underrepresented, and rural communities, with an emphasis on the Black and African American community in Kalamazoo County and surrounding areas. The manager supports a team while also contributing directly to day-to-day work and deliverables. The position manages multiple program delivery volunteers and works to grow community awareness, education, and support. It coaches and inspires volunteers to implement established strategies and best practices, increasing community presence and reach year over year. This is a grant-funded, full-time exempt position based in Western Michigan/Kalamazoo, Michigan, working 37.5 hours per week. The stated good-faith salary range is $55,000–$60,000.

Requirements

Bachelor's degree or equivalent experience.
3–5 years of proven experience recruiting and mobilizing volunteers to achieve goals.
Ability to work independently with limited supervision and collaboratively with internal and external partners.
Demonstrated ability to develop and nurture community relationships and partnerships.
Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy.
Ability to work with diverse communities, demonstrate inclusion, and work in a highly matrixed organization.
Excellent interpersonal, verbal, and written communication skills, including follow-through.
Excellent written and presentation skills.
Ability and willingness to travel by car within the assigned territory; occasional overnight or air travel may be required.
Valid driver’s license, access to a reliable vehicle, good driving record, and proof of automobile insurance.
Ability and willingness to work some evenings and weekends for committee meetings, Walk events, and wraparound events.
Ability to bend, stoop, lift, and transport up to 25 pounds of materials.
Strong computer skills and proficiency with Microsoft Office products, Google Suite, and social media.

Responsibilities

Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals, applying Association best practices in community engagement and volunteer activation.
Activate and support volunteers through Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
Manage a balanced, volunteer-led Portfolio of Community Program Offerings, pursue measurable growth, and step in as needed to ensure delivery.
Cultivate and manage community partnerships, including with underrepresented groups and especially the Black and African American community, to enhance awareness, education, support, and brand visibility.
Manage high-impact community partners and secure and manage Community Partner agreements to host Association Community Programs and reach new audiences.
Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
Collaborate across revenue, advocacy, leadership, and other stakeholder groups to identify and qualify awareness opportunities and engage supporters to expand reach and impact.
Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines.
Promote support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across communities, with emphasis on underserved communities with limited access to diagnosis and treatment.

Benefits

Comprehensive benefits package for eligible employees, including medical, dental, and vision insurance.
Flexible spending accounts.
Short- and long-term disability insurance.
Life insurance and long-term care insurance.
Tuition reimbursement.
Generous paid time off.
12 annual holidays.
Paid Family Leave.
Annual Cultural & Heritage Day and Volunteer Day of the employee’s choosing.
401(k) retirement plan.
Full-time employees also receive an annual School Visitation Day and an Elder Care Facility Day of their choosing.