Manager, Programs

Alzheimer's Association Careers • Kalamazoo, MI

2d

About The Position

The Program Manager leads implementation of the Alzheimer’s Association Portfolio of Community Program Offerings across Western Michigan, with a focus on Kalamazoo County and surrounding areas. The role builds community awareness, education, and support, and activates a grassroots network of volunteers and community leaders. A particular emphasis is placed on engaging the Black and African American community and other underrepresented, rural, and underserved communities.

The Program Manager recruits, coaches, and manages volunteers and community partners to expand the reach and measurable impact of Association programs. This is a hands-on leadership position: the manager supports the team while contributing to day-to-day work and program delivery, stepping in as needed to ensure offerings are delivered. The role develops data-informed community impact plans, manages partner agreements, and collaborates across the organization to advance awareness, care, fundraising, and advocacy. This is a grant-funded, full-time exempt position based in Western Michigan/Kalamazoo, with a stated schedule of 37.5 hours per week.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years of proven experience recruiting and mobilizing volunteers to achieve goals.
• Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners.
• Demonstrated ability to develop and nurture community relationships and partnerships.
• Ability to manage and coach large numbers of volunteers with different experience levels and diplomacy.
• Ability to work with diverse communities and demonstrate inclusion in a highly matrixed organization.
• Excellent interpersonal skills, including verbal and written communication and follow-through.
• Excellent writing and presentation skills.
• Ability and willingness to travel within the assigned territory by car; occasional overnight or air travel may be required.
• Valid driver’s license, access to a reliable vehicle, good driving record, and proof of automobile insurance.
• Ability and willingness to work some evenings and weekends for committee meetings, Walk events, and wraparound events.
• Ability to bend, stoop, lift, and transport up to 25 lbs. of materials.
• Strong computer skills and proficiency with Microsoft Office products, Google Suite, and social media.

Responsibilities

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals.
• Apply Association best practices in community engagement and volunteer activation, using relationship-building skills to achieve successful outcomes.
• Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
• Manage a balanced, volunteer-led Portfolio of Community Program Offerings, support measurable growth, and step in as needed to ensure program delivery.
• Cultivate and manage community partnerships, particularly with underrepresented groups and with an emphasis on the Black and African American community, to increase awareness, education, support, and brand visibility.
• Manage high-impact community partners that host Association Community Programs, including securing and managing Community Partner agreements.
• Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
• Collaborate across revenue, advocacy, leadership, and other stakeholder groups to identify and qualify awareness opportunities and engage supporters to expand reach and impact.
• Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
• Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines.
• Promote support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across communities, particularly those with limited access to diagnosis and treatment.

Benefits

• Employees working at least 24 hours per week are eligible for medical, dental, and vision insurance; flex accounts; short- and long-term disability insurance; life insurance; long-term care insurance; tuition reimbursement; generous paid time off; 12 annual holidays; paid family leave; an annual Cultural & Heritage Day; a Volunteer Day; and a 401(k) retirement plan.
• Full-time employees working 37.5 hours per week also receive an annual School Visitation Day and an Elder Care Facility Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager