Programs Manager

State of Oklahoma•Oklahoma City, OK

3d•$71,970 - $78,675•Onsite

About The Position

The Programs Manager oversees vocational rehabilitation and employment services for Oklahomans with disabilities in the Oklahoma City metro area. The position is located in the Department of Rehabilitation Services’ Division of Vocational Rehabilitation and supervises professional-level Vocational Rehabilitation Counseling staff and support staff serving field offices VR47 – OKC, VR49 – the Hispanic Unit, and VR19 – South OKC. The final work location depends on the selected applicant. The position may be filled at Level II or Level III. At Level II, the role includes direct supervision of professional staff, assessing staffing needs, conducting staff meetings and training on program policies and procedures, consulting with local officials, coordinating community and partner outreach, and initiating corrective action. At Level III, the role directs and supervises a division work section responsible for a single agency program area. The manager assigns project leadership to professional staff; holds quarterly unit meetings and frequent office meetings to assess program effectiveness and service delivery; evaluates workloads and makes adjustments to ensure equitable balance; interprets agency rules and policies; reviews reports and conducts administrative audits; and implements controls to ensure accountability. The role requires job-related travel. A trial period may apply. Applicants must be eligible to sit for CRC and/or LPC certification and provide relevant transcripts and certification or eligibility documentation with the application.

Requirements

Level II: Master’s degree and one year of professional experience; or bachelor’s degree and two years of professional experience; or an equivalent combination of education and experience, substituting one year of professional-level experience for each year of required education.
Level III: Master’s degree and two years of professional experience; or bachelor’s degree and three years of professional experience; or an equivalent combination of education and experience, substituting one year of professional-level experience for each year of required education.
Must be eligible to sit for certification as a Certified Rehabilitation Counselor (CRC) and/or Licensed Professional Counselor (LPC).
Knowledge of agency policies and procedures and relevant state and federal legislation or regulations; supervisory principles and practices; and, at Level III, administration, management, and planning methods.
Ability to supervise and evaluate personnel and program performance, administer programs, communicate effectively orally and in writing, interpret and apply policy, maintain effective working relationships, and exercise sound judgment in solving problems.
Must be willing to perform all job-related travel.
Applicants must be authorized to work in the United States now and in the future without employer sponsorship.
Application must include a transcript showing the master’s degree has been awarded, where applicable, and documentation of current CRC, LPC, or PVE certification or eligibility to sit for the stated certifications.
New hires are subject to a criminal background check contingent on an employment offer.

Nice To Haves

Preference for a master’s degree.
Preference may be given to applicants with current LPC or CRC credentials and counseling experience.
Some positions may require proficiency in American Sign Language.

Responsibilities

Manage or direct an agency unit, section, division, or program and supervise staff in completing assigned work.
Supervise professional-level Vocational Rehabilitation Counseling staff and support staff delivering vocational rehabilitation and employment services.
Assign project leadership responsibilities to professional staff.
Conduct quarterly unit meetings and frequent office staff meetings to assess program effectiveness and service delivery.
Assess staffing needs and evaluate individual workloads, making adjustments to support an equitable balance.
Develop and recommend program policies, rules, and regulations consistent with federal and state laws.
Analyze program needs, problems, and services; review studies and other information for short- and long-term program development.
Interpret agency rules and policies for staff and interested groups.
Review periodic staff reports, administrative audits, program activities, and other information to evaluate program effectiveness and service quality.
Implement controls to ensure accountability, policy implementation, and operational efficiency.
Develop and maintain personnel policies and practices, participate in staff selection where applicable, and direct staff training programs.
Coordinate community, stakeholder, or partner outreach and initiate corrective actions concerning program procedures and staff management.
Perform job-related travel.

Benefits

Generous state-paid benefit allowance to help cover insurance premiums.
Choice of health insurance plans with no pre-existing-condition exclusions or limitations.
Flexible spending accounts for health care or dependent care expenses.
Employee assistance programs and health and fitness programs.
11 paid holidays.
15 days of vacation and 15 days of sick leave for the first year.
Retirement Savings Plan with a generous match.
Longevity bonus for years of service.
5% additional pay for possession of an appropriate professional certification or licensure.
Training opportunities to help meet CEU requirements.