Manager, Programs

Alzheimer's Association Careers • Springfield, IL

4d • Onsite

About The Position

The Program Manager leads implementation of the Alzheimer’s Association Portfolio of Community Program Offerings in an assigned service area. The role develops, manages, and implements a volunteer-led program strategy, building community connections and partnerships to expand awareness, education, and support, particularly in new, underrepresented, and rural communities. The Program Manager manages and supports a team while also contributing to daily work and deliverables, and mobilizes volunteers to increase community presence and serve more people year over year.

The assigned service area includes Cass, Christian, Greene, Logan, Macon, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, and Scott counties, as well as Adams, Brown, Pike, and Schuyler counties in the Quincy area. The position is located in Springfield, Illinois, reports to the Director, Community Engagement, and is full-time based on 37.5 hours per week. It requires travel up to 60% within the territory, with occasional overnight or air travel, and some evening and weekend work as needed. The stated good-faith salary expectation is $67,500.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years of proven experience recruiting and mobilizing volunteers to achieve goals.
• Able to work independently with limited supervision and collaboratively with internal and external partners.
• Demonstrated ability to develop and nurture community relationships and partnerships.
• Ability to manage and coach large numbers of volunteers with varying experience levels and diplomacy.
• Ability to work with diverse communities and demonstrate inclusion in a highly matrixed organization.
• Strong interpersonal, verbal, and written communication skills, with reliable follow-through.
• Ability and willingness to travel up to 60% within the assigned territory by car; occasional overnight or air travel may be required.
• Valid driver’s license, access to a reliable vehicle, good driving record, and proof of automobile insurance.
• Ability and willingness to work some evenings and weekends as required for volunteer mentoring, coaching, and events.
• Strong computer skills and proficiency with Microsoft Office products; experience with, or ability to rapidly learn, CRM software.

Responsibilities

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals.
• Apply Association best practices in community engagement and volunteer activation, using relationship-building skills to drive successful outcomes.
• Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
• Manage a balanced, volunteer-led Portfolio of Community Program Offerings, achieve measurable growth, and step in as needed to ensure delivery.
• Cultivate and manage community partnerships, including with underrepresented groups, to enhance awareness, education, support, and brand visibility.
• Manage high-impact community partners that host Association Community Programs and reach new audiences, securing and managing Community Partner agreements.
• Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
• Collaborate across functions with revenue, advocacy, leadership, and other stakeholders to identify and qualify awareness opportunities and expand reach and impact.
• Foster a collaborative, inclusive culture that supports lasting community impact and volunteer engagement.
• Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines.
• Advance the Alzheimer’s Association’s full mission, including care, fundraising, and advocacy, with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
• Oversee all aspects of an annual conference, including logistics, budgeting, and vendor coordination, to support successful execution and attendee engagement.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Short- and long-term disability insurance.
• Life insurance and long-term care insurance.
• Tuition reimbursement.
• Generous paid time off.
• 12 annual holidays.
• Paid family leave.
• Annual Cultural & Heritage Day and Volunteer Day of the employee’s choosing.
• 401(k) retirement plan.
• For full-time employees: annual School Visitation Day and Elder Care Facility Day of the employee’s choosing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager