Manager, SC Programs - 1st Shift

GXO Logistics•Horn Lake, MS

About The Position

At GXO Logistics, the Manager of Supply Chain Programs handles the customer experience and establishes strategic direction and plans for customer account growth. The role provides dedicated account management support across issue resolution, financial performance, contract compliance, solution design, and pricing. The manager handles assigned account contracts and account-driven activities, develops organizational plans and goals, and works to meet profit, efficiency, and quality targets at each client engagement. The role also directs capital expenditure and asset deployment activities and promotes a Lean culture. The position is scheduled for the 1st shift, Monday through Friday, from 8:00 a.m. to 5:00 p.m. GXO provides competitive compensation and benefits, including medical, dental, and vision insurance, a 401(k), life insurance, and disability insurance.

Requirements

At least 4 years of relevant experience.
Confirmed logistics or supply chain management experience.
Superior knowledge of the supply chain vertical.
Project management experience.

Nice To Haves

Bachelor’s degree in a related field, or equivalent work or military experience.
Solid written and verbal communication skills.
Ability to build and maintain effective, reciprocal work relationships within and outside the company.
Excellent creative thinking and problem-solving skills, with a conclusive, results-oriented, and strategic approach.

Responsibilities

Provide dedicated account management support, including issue resolution, financial performance, adherence to contract terms, solution design, and pricing.
Manage customer expectations and recommend strategic initiatives.
Handle contracts for assigned accounts and related account-driven activities.
Develop short-term and long-range organizational plans and goals.
Ensure annual profit, efficiency, and quality goals are achieved at each client engagement.
Direct capital expenditure and asset deployment activities.
Inspire and ensure a Lean culture.