Program Supervisor

COMMUNITY OPTIONS FOR RESIDENTIAL•Dickinson, ND

10d•$20 - $26•Onsite

About The Position

Community Options is seeking a Program Supervisor to lead its Residential Services team in Dickinson, North Dakota. The role oversees residential operations and the care provided to individuals with developmental disabilities and older adults. The supervisor trains, schedules, and supports Direct Support Professionals while ensuring service quality, site standards, and individuals’ daily living, health, wellness, and personal care needs are addressed. The position is full-time, with an hourly salary range of $20.40–$25.50 depending on experience. Travel is described as negligible, and assigned shifts and locations may vary according to customer and agency needs. The work takes place in indoor and/or outdoor settings, including an office, home, or community setting, and may require operating a motor vehicle and traveling as needed. The role requires completing required training or certifications within specified timeframes and obtaining North Dakota Department of Human Services pre-employment approval. Community Options describes its work as helping people live individually and be active in their communities.

Requirements

High school diploma or GED.
Experience with Developmental Disabilities (DD) programs.
Access to a working mobile phone (iPhone or Android).
CPR and First Aid certification, or ability to obtain certification successfully during the new-hire training period.
A valid driver’s license, acceptable driving record, reliable transportation, and proof of vehicle insurance, as required by assigned job duties.
Successfully pass a criminal background check and drug screening, and obtain North Dakota Department of Human Services pre-employment approval.
Proficiency with computers, including Microsoft Office and Therap Reporting.
Effective written and oral communication skills.
Ability to lead people, demonstrated through team-building skills.
Ability to plan over a 1–2 year time span.
Ability to analyze problems and develop solutions at functional and strategic levels.
Strong customer service orientation and commitment to the company’s mission and values.
Ability to work independently and as part of a team, manage time effectively, and prioritize duties.
Ability to maintain a professional manner, make ethical and professional decisions, and use knowledge of community resources.
Ability to climb stairs, balance, stoop, kneel, crouch, reach above shoulder, bend, twist, sit, stand, walk, push, pull, lift, grasp, perform fine motor manipulation and repetitive motions, talk, and hear.
Ability to occasionally lift and/or move objects weighing up to 50 pounds.
Vision abilities including close, distance, color, peripheral, and depth vision, and ability to adjust focus.
May be required to use possible physical de-escalation techniques when working with customers who exhibit behaviors requiring them.

Nice To Haves

Supervisory experience is preferred.

Responsibilities

Oversee daily operations in residential settings.
Support individuals with activities of daily living, including cooking, cleaning, shopping, and transportation.
Ensure individuals’ health, wellness, and personal care needs are met.
Supervise, train, and schedule Direct Support Professionals, providing coverage as needed.
Monitor site standards and staff performance.
Manage budgets and financial records.
Complete reports accurately and on time.
Collaborate with leadership to enhance service quality.
Complete required training and/or certifications within specified timeframes.
Represent the company professionally with customers and in the community.