Program Supervisor

YAI•New York, NY

1d•Onsite

About The Position

The Program Supervisor oversees the Bay Ridge 3 IRA program in Brooklyn, ensuring the health, safety, and habilitation of the people supported in accordance with agency philosophy and department practices. The role provides appropriate supervision across the residence, day program, or community and provides program or floor coverage when necessary. The supervisor maintains program quality, oversees role-specific systems and compliance, and operates the program within budgetary guidelines. The role builds professional relationships with the people supported, their families, staff, and other relevant supports. It leads and participates in team and staff meetings, supports interagency collaboration, and helps foster an inclusive work environment free from harassment and discrimination. The supervisor participates in hiring and selection, maintains direct relationships with staff, builds morale, and supports staff development through supervision, training, and evaluations. The supervisor oversees financial systems and records, maintains required individual treatment documentation and program records, and reports and monitors incidents while assisting with investigations. Responsibilities may change to meet departmental needs, under the supervision of the supervisor or manager. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with flexibility required, including responsiveness to calls and program needs beyond regular work hours.

Requirements

Prior supervisory experience required.
Strong interpersonal and problem-solving skills.
Well-developed writing skills.
Ability to take initiative.
Highly flexible personality type.
Flexibility to respond to calls and programmatic needs beyond regular work hours.
Proficiency in Microsoft Office.
Ability to learn and use Workforce Management software to carry out essential business processes.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree strongly preferred.
Prior Direct Support Professional experience preferred.
Background supporting people with intellectual or developmental disabilities or mental health needs preferred.
Valid driver's license preferred depending on location.

Responsibilities

Ensure the health, safety, and habilitation of the people supported in accordance with agency philosophy and department practices.
Ensure an appropriately and therapeutically documented level of supervision in the residence, day program, or community.
Provide program or floor coverage when necessary.
Promote and maintain program excellence.
Develop professional, empathic relationships with family members and include them in the team process.
Lead and facilitate interdisciplinary team meetings and staff meetings; attend regional and agency supervisor meetings as directed.
Attend and actively participate in planning meetings for the people supported.
Foster interagency collaboration and maintain professional communication among program, agency, and external supports.
Help bring the organizational culture to life and maintain a work environment free from harassment and discrimination.
Participate actively in hiring, including interviewing and selecting staff based on program needs.
Maintain direct relationships with staff and build staff morale.
Foster professional development through regular supervision, training, and evaluations.
Supervise staff to ensure they meet the needs of the people supported and agency standards.
Use participatory management and foster the Open-Door Policy.
Maintain oversight and compliance of systems related to the role and its responsibilities.
Oversee financial systems and maintain records concerning the people supported and program expenditures.
Operate the program within budgetary guidelines.
Maintain a safe environment and report hazardous conditions.
Ensure completion and maintenance of paperwork and written records related to individual treatment, including medical and treatment records, progress reports, data collection, behavior and incident reports, billing records, and written communications.
Report and monitor incidents and assist with the investigative process.
Perform responsibilities as they currently exist or may change to meet departmental needs, under the supervision of a supervisor or manager.