Program Supervisor

Dungarvin • Austin, TX

4d

About The Position

The Program Supervisor coordinates and manages the daily operations of assigned programs. Key areas include ensuring employee orientation and ongoing training, and ensuring program services are developed, implemented, coordinated, and monitored. This entry-level supervisory position combines hands-on direct care with light supervisory duties and is intended for candidates with at least two years of experience in the intellectual and developmental disabilities (IDD) field.

The role supports people with intellectual or developmental disabilities or complex medical needs, with a focus on their comfort, safety, and personal growth. The supervisor provides oversight and guidance to employees and helps deliver person-centered support that promotes independence.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED equivalent required.
• Person-centered, patient, and kind.
• Dependable, adaptable, and flexible.
• Observant and detail-oriented.
• Able to serve as a positive role model and work on a team.
• Committed to creating a respectful and collaborative environment.
• Computer skills for documentation.
• Valid driver's license, as the role involves transporting people served.
• Successful background clearance required as part of onboarding and employment.
• Reading, writing, and communication skills to document care, follow support plans, and collaborate with team members.

Nice To Haves

• A two-year degree in related social services.
• Two years of experience working in developmental disabilities, with supervisory experience preferred.
• Personal vehicle and auto-liability insurance may be required for some positions or locations.

Responsibilities

• Provide daily supervision and oversight of employees at assigned programs.
• Monitor, coordinate, and ensure services are delivered to individuals.
• Ensure all direct service shifts in assigned programs are filled.
• Provide employee orientation and ongoing training.
• Conduct monthly staff meetings.
• Provide hands-on assistance, encouragement, mentoring, and guidance.
• Support the comfort, safety, and personal growth of individuals served.
• Assist with daily living tasks, including mobility, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.
• Document care, follow support plans, and collaborate with internal and external team members.

Benefits

• Medical, vision, and dental insurance for full-time employees.
• Supplemental insurance.
• Flexible spending and health savings accounts for full-time employees.
• Pet insurance.
• Life insurance.
• 401(k) plan with a 3% employer match after one year of service.
• Paid time off accrual; PTO donation.
• Growth and development opportunities.
• Employee referral program.
• Scheduled pay increases.
• Employee Assistance Program.
• Mileage reimbursement.
• National brand discounts, including T-Mobile, Verizon, and Dell.
• Access to 50% of pay before payday through Tap Check.
• Dedicated training department with paid training.
• $500 sign-on bonus for select programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED