Program Supervisor I

Think Together • Fresno, CA

10d • Onsite

About The Position

The Program Supervisor I (PS I) is the on-site lead for a Think Together specialized program operated at a partner school campus. The role oversees day-to-day operations at a single site, ensuring safety, program quality, and compliance with organizational and school district guidelines. The PS I supports a positive student experience and communicates with school staff, parents, and internal team members. The position directly supervises site-level staff, manages student attendance and program data, and serves as the primary liaison between Think Together and the school community. It involves hands-on coordination of daily logistics, student engagement, program quality, and staff support. Program schedules may include after-school hours and non-instructional days, such as summer, spring, and winter breaks.

Think Together is a California nonprofit founded in 1997 that partners with schools to provide programs during and outside the school day. It works with school districts from San Diego to San Francisco.

Requirements

• A combination of education and experience related to the position, with increasing responsibility.
• 1–2 years of experience working in education or youth programs.
• At least 1 year of supervisory experience is required; 2 or more years is highly preferred.
• Previous classroom experience is required.
• Must meet the partner district’s minimum qualifications for a classroom instructional aide.
• Strong verbal and written communication with students, parents, school staff, and faculty.
• Excellent program management skills, including a demonstrated record of completing tasks on time.
• CPR/First Aid certification, or ability to obtain it within the first 60 days of hire.
• Satisfactory TB skin test.
• Passing DOJ and FBI background checks.
• Strong leadership and team-building skills in a school or youth development setting.
• Clear and effective communication with staff, students, school partners, and families.
• Strong organizational and time-management skills.
• Comfort with public speaking and giving direction.
• Ability to solve routine problems and apply good judgment in varied situations.
• Commitment to continuous improvement and professional growth.
• Proficiency in speaking and writing Standard English.
• Familiarity with data systems, email, and digital documentation tools.

Nice To Haves

• Bachelor’s degree (BA) is highly preferred.
• At least 2 years of supervisory experience is highly preferred.
• Bilingual/bicultural Spanish ability may apply in some districts; bilingual ability is a plus.

Responsibilities

• Oversee successful day-to-day site operations and ensure interactions align with Think Together’s mission, values, and four core agreements: Be responsible, Be respectful, Be safe, and Have fun.
• Directly supervise and support site-level staff by providing coaching, reinforcing training, and ensuring consistent implementation of routines, strategies, and behavior expectations.
• Maintain a safe, supportive environment for students and staff, respond promptly to incidents, follow safety protocols, and promote student engagement and positive behavior.
• Participate in interviewing, onboarding, coaching, and performance management of site staff; make recommendations regarding training, discipline, and termination in accordance with HR policies.
• Track student attendance and enrollment accurately and maintain complete, timely, confidential program records in compliance with Think Together and district policies.
• Serve as the primary on-site contact for school personnel, parents, and other stakeholders; communicate regularly with the school principal and faculty to align goals and address student needs.
• Monitor student participation, behavior, and learning outcomes; use data to assess program effectiveness, identify improvements, and meet required program metrics and deliverables.
• Submit staff timecards on time and ensure accurate timekeeping.
• Attend required virtual or in-person meetings, trainings, and professional development sessions.
• Step into direct service roles when needed to support program continuity and perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed