Program Supervisor I

Think Together•Fresno, CA

9d•Onsite

About The Position

The Program Supervisor I is the on-site lead for a Think Together specialized program operating at a partner school campus. This position oversees day-to-day operations at a single site, ensuring student safety, program quality, and compliance with organizational and school district guidelines. The role supports positive student experiences and effective communication with school staff, families, and Think Together colleagues. The Program Supervisor I directly supervises site-level staff, manages attendance and program data, and serves as the primary on-site liaison between Think Together and the school community. The position involves hands-on coordination of daily logistics and a focus on student engagement, program quality, and staff support. Program schedules may include after-school hours and non-instructional days, including summer, spring, and winter breaks.

Requirements

At least one year of supervisory experience is required.
Previous classroom experience is required.
Must meet the partner district’s minimum qualifications for a classroom instructional aide.
Strong verbal and written communication with students, parents, school staff, and faculty.
Excellent program management skills and a demonstrated record of completing tasks on time.
CPR/First Aid certification, or ability to obtain it within the first 60 days of hire.
Satisfactory TB skin test.
Passing DOJ and FBI background checks.
Strong leadership and team-building skills in a school or youth development setting.
Clear and effective communication with staff, students, school partners, and families.
Strong organizational and time-management skills.
Comfort with public speaking and giving direction.
Ability to solve routine problems and apply good judgment in varied situations.
Commitment to continuous improvement and professional growth.
Proficiency in speaking and writing Standard English.
Familiarity with data systems, email, and digital documentation tools.

Nice To Haves

Bachelor’s degree (BA) is highly preferred.
One to two years of experience working in education or youth programs.
Two or more years of supervisory experience is highly preferred.
Bilingual or bicultural Spanish ability may apply in some districts; bilingual ability is a plus.

Responsibilities

Oversee successful day-to-day site operations and ensure interactions with stakeholders align with Think Together’s mission, values, and four core agreements: Be responsible, Be respectful, Be safe, and Have fun.
Directly supervise and support site-level staff through coaching, training reinforcement, and consistent implementation of routines, strategies, and behavior expectations.
Maintain a safe and supportive environment, promptly respond to incidents, follow safety protocols, and promote student engagement and positive behavior.
Participate in staff interviewing, onboarding, coaching, and performance management, and make recommendations about training, discipline, and termination in accordance with HR policies.
Track student attendance and enrollment accurately; maintain complete, timely, confidential records in compliance with organizational and district policies.
Serve as the primary on-site contact for school personnel, parents, and other stakeholders; communicate regularly with the principal and faculty to align goals and address student needs.
Monitor student participation, behavior, and learning outcomes; use data to assess program effectiveness, identify improvements, and meet required metrics and deliverables.
Submit staff timecards on time and ensure accurate timekeeping.
Attend required virtual or in-person meetings, trainings, and professional development sessions.
Step into direct service roles as needed to support program continuity.
Perform other related duties as assigned.