Program Supervisor I (Secure Residential)

Cascadia Health•Silver Spring, MD

5d•$65,731 - $70,436•Onsite

About The Position

The Program Supervisor I works as a member of an interdisciplinary team to implement and monitor treatment for residents in a secure residential facility, while supporting a Trauma Informed Care environment. The role helps implement program goals and objectives using a strengths-based, client-centered approach to support residents in achieving individual goals and transitioning to a less restrictive setting. The Program Supervisor ensures program activities are carried out in cooperation with treatment team members and as directed by the Program Manager. The position provides general and specific direction to team members, manages the program milieu, and serves as a backup to supervised staff. Cascadia operates secure residential homes for adults experiencing severe and persistent mental health challenges. The homes provide psychiatric treatment, personal care, skills training, and case management, with a focus on immediate safety and preparation for living in a less restrictive environment. Work takes place at Faulkner Place, a secure residential treatment facility in southeast Portland, Oregon. The scheduled hours are Sunday through Thursday, generally 3:00 p.m. to 11:30 p.m., with Tuesdays listed as 1:00 p.m. to 9:30 p.m. The role may require covering shifts or working additional hours when staffing needs arise. The work is performed in a locked residential setting with a focus on community reintegration, rehabilitation, therapy and skills-building groups, dual-diagnosis treatment, nutrition and exercise, vocational training, and staff-escorted community outings. Daily routines can be hectic and unpredictable; meal periods and breaks may be interrupted. The employee must remain alert to potential violence, disease exposure, biohazards, noise, and contaminants, and may need to perform other site functions or household tasks as needed.

Requirements

A bachelor’s degree in a behavioral science field from an accredited college or university, or three years of full-time professional experience working with adults with severe and persistent mental illness.
Competencies to become credentialed as a Qualified Mental Health Associate (QMHA), with certification maintained as current and compliant with applicable OARs.
Knowledge of Motivational Interviewing.
Understanding of Trauma Informed Care and Illness Management and Recovery principles.
Skills necessary to provide strengths-based services.
Ability to operate computer hardware and software needed to perform job functions, enter and retrieve data, and prepare reports.
Valid driver’s license, at least one year of driving history, ability to pass a DMV check, and ability to complete Cascadia’s online Defensive Driving course.
Ability to obtain CPR certification after hire; training is provided.
Ability to remain awake on all shifts and to work in a secure residential setting, including responding to potentially volatile situations.
Ability to be approved to drive agency vehicles and assist residents with community access.

Nice To Haves

At least three years of clinical experience providing inpatient or outpatient services is preferred.
Experience providing supervision is a plus.

Responsibilities

Integrate Harm Reduction, Trauma Informed Care, and Motivational Interviewing into day-to-day program operations.
Establish staff work plans and priorities, assess staff progress, take corrective action as needed, and conduct performance reviews or provide information to the Program Manager for performance assessment.
Train and guide staff to support achievement of program goals and objectives.
Develop and manage the therapeutic milieu under the direction of the Program Manager.
Model therapeutic interventions and counseling with residents as needed or directed, and assist staff in resolving difficult client or program situations.
Participate in supervision, clinical case conferences, and staff meetings to gain knowledge and communicate program and resident needs.
Model individual and group training in living skills, supervision, and support, including self-care, hygiene, community resources, and other life skills as directed by plans of care.
Prepare reports for the Program Manager or other stakeholders as required or requested.
Operate within the budget, monitor expenditures and program resources, and suggest and implement efficiencies while maintaining a high level of service.
Ensure adequate program staffing and cover shifts as needed.
Coordinate with the oncoming shift about resident concerns, building and program needs, and other issues relevant to smooth operations.
Provide input on relevant documentation and procedural requirements.
Comply with and implement the regulations, policies, and procedures governing the facility.
Ensure staff and personal documentation is complete and maintained in the electronic health record and ancillary records in compliance with agency policies, program procedures, and applicable regulations; maintain accurate documentation related to billing, assessment, treatment, client progress, and other activities.
Respect client rights and responsibilities and maintain professional boundaries and ethics.
Assist with crisis situations according to emergency protocols and coordinate trauma-informed interventions with the treatment team.
Support the safety of residents, staff, and property, and maintain familiarity with fire regulations and evacuation procedures.
Complete required annual employee training on time and attend seminars, training, and other educational opportunities to develop professional skills.
Comply with mandatory abuse reporting laws and HIPAA requirements, and remain awake during all shifts.
Participate in a rotation to remain on-site for up to eight additional hours if the following shift is inadequately staffed.
Administer seclusion and restraint techniques as defined in non-violent physical intervention training.
Assist with meal setup, preparation, serving, and cleanup, including cooking group activities, and perform household chores such as light housekeeping and biohazard cleanup as needed.
Accompany residents to community medical appointments and assist them during appointments as needed.
Assist residents with transportation, activities, events, and excursions that support skills building and community integration.
Perform other duties as assigned.

Benefits

Paid time off; full-time employees earn six weeks in their first year.
Medical and dental coverage beginning on the first of the month following hire.
VSP vision discount plan.
403(b) retirement plan with immediate 100% vesting and a company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution of up to 5% at the end of the fiscal year.
Flexible Spending Account options for medical, dependent care, and transportation.
Short-term disability, long-term disability, and life insurance.
Paid bereavement and jury duty leave.
Length of Service Award.
Voluntary life insurance.
Supplemental insurance.
Student loan forgiveness options.
Employee Assistance Program.
Bike to Work Reimbursement.