Program Manager, Engineering Services

Exodigo • Los Angeles, CA

2d • $260,000 - $320,000 • Remote

About The Position

The Program Manager, Engineering Services is the primary point of contact for Exodigo’s largest engineering-services clients and is accountable for their success from contract award through closeout and renewal. The role owns delivery quality, client satisfaction, and commercial growth, leading multidisciplinary teams that deliver utility design and subsurface engineering scopes while keeping contracts on schedule and on margin. It is a seller-doer position spanning delivery and growth: managing the work and client relationship while helping secure future business.

The Program Manager establishes work plans, fee estimates, schedules, staffing, and project controls; manages budgets, forecasts, margins, risks, scope changes, and contract amendments; and ensures deliverables meet client, agency, industry, and professional standards. The role also develops key accounts, supports pursuits and proposals, identifies follow-on and cross-sell opportunities, mentors project staff, collaborates across Engineering, Operations, Product, and Sales, and represents Exodigo with clients and in professional settings. The position is remote-first, with the role based in or near Miami, Florida, or Seattle, Washington, and travel required.

Requirements

• Bachelor’s degree in Civil, Electrical, or a related engineering discipline.
• Registered Professional Engineer (PE) in at least one U.S. state, with the ability to obtain comity licenses as needed.
• At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
• Public-sector client experience with state DOTs, transit agencies, airports, public utilities, or municipalities.
• Demonstrated success growing and retaining large, complex client accounts, including follow-on work the candidate helped win.
• Working knowledge of utility design and coordination and subsurface utility engineering.
• Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
• Experience preparing proposals and presenting in client interviews.
• Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
• Strong written and verbal communication skills for technical and executive audiences.
• Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

• Master’s degree in Engineering.
• Project Management Professional (PMP), DBIA, or CCM certification.
• Experience in transportation, rail, aviation, power, or water infrastructure programs.
• Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
• Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
• Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
• Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and with digital-delivery workflows.
• Interest in applying AI-assisted design to engineering production.
• Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

• Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
• Set client expectations, report status, resolve issues, escalate scope, schedule, or budget risks, and lead regular project and business reviews.
• Build relationships across client and prime-consultant organizations and advise clients on engineering design processes, AI adoption, and project risk.
• Take accountability for the quality of engineering-services deliverables, including utility design, conflict analysis, and subsurface utility engineering scopes.
• Develop work plans, fee estimates, schedules, and staffing plans, and lead client kickoffs.
• Lead multidisciplinary engineering, design, and data teams to deliver work on time and within budget.
• Ensure deliverables meet client, agency, and industry standards at conceptual and final design levels.
• Drive QA/QC, assign qualified technical reviewers, and ensure sealed or certified deliverables meet professional standards.
• Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
• Own project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
• Maintain project management plans, risk registers, decision logs, and change documentation.
• Identify scope changes and manage client change requests and contract amendments.
• Lead recovery planning for troubled projects and conduct closeout lessons-learned reviews.
• Contribute to go/no-go decisions, win strategy, pricing, and risk reviews for future client work.
• Prepare or support technical approach, staffing, and scope sections of proposals and participate in client interviews.
• Track client programs, solicitations, and contract vehicles, including IDIQ, on-call, task-order, and design-build opportunities.
• Own commercial growth of assigned accounts, including retention, expansion, and follow-on contract value.
• Develop account plans aligned with client capital programs, project pipelines, and digital-delivery goals.
• Identify opportunities for new task orders, programs, divisions, and cross-selling Exodigo mapping and digital-twin services.
• Partner with Sales on account handoffs and new opportunities; maintain current CRM records for account health, pipeline, and forecast.
• Mentor and develop project staff and provide performance input to their managers.
• Collaborate with Engineering, Operations, Product, and Sales to deliver a seamless client experience.
• Share client insights to inform service offerings, AI-assisted design tools, and the product roadmap.
• Represent Exodigo at client meetings, industry events, and professional organizations.

Benefits

• Highly competitive, above-market total compensation package.
• Remote-first culture with flexibility and autonomy.
• Opportunity to directly impact customer success and long-term growth.
• Opportunity to work with solutions transforming infrastructure and capital programs.
• Collaborative, no-ego team environment focused on customer outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager