Program Manager, Engineering Services

Exodigo•Los Angeles, CA

1d•Remote

About The Position

Exodigo is seeking a Program Manager, Engineering Services to serve as the primary contact for its largest engineering-services clients and oversee their success from contract award through closeout and renewal. This seller-doer role combines client relationship ownership, engineering-services delivery, project controls, and commercial growth. The Program Manager leads multidisciplinary teams delivering utility design and subsurface engineering work, ensures quality and client satisfaction, manages contracts to schedule and margin, and helps secure follow-on business. The role includes responsibility for client relationships and account plans, project work plans and estimates, team staffing, schedules, budgets, risk and change management, QA/QC, subconsultant coordination, proposals and pursuits, and collaboration with Engineering, Operations, Product, and Sales. The position can be based in Miami, Florida, or Seattle, Washington, or somewhere easily accessible to either location. Exodigo describes its culture as remote-first, collaborative, flexible, and focused on customer outcomes. Travel is stated as up to 40% in the qualifications and up to 30% in the compensation and location section.

Requirements

Bachelor’s degree in Civil, Electrical, or a related engineering discipline.
Registered Professional Engineer (PE) in at least one U.S. state, with the ability to obtain comity licenses as needed.
At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
Experience with public-sector clients such as state DOTs, transit agencies, airports, public utilities, or municipalities.
Demonstrated success growing and retaining large, complex client accounts and helping win follow-on work.
Working knowledge of utility design and coordination and subsurface utility engineering.
Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
Experience preparing proposals and presenting in client interviews.
Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
Clear and persuasive written and verbal communication with technical and executive audiences.
Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

Master’s degree in Engineering.
PMP, DBIA, or CCM certification.
Experience in transportation, rail, aviation, power, or water infrastructure programs.
Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and with digital-delivery workflows.
Interest in applying AI-assisted design to engineering production.
Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
Set client expectations, report status, resolve issues, and escalate scope, schedule, or budget risks early.
Build relationships across client and prime-consultant organizations and lead regular project and business reviews.
Advise clients on engineering design processes, AI technology adoption, and project-risk management.
Take accountability for the quality of engineering-services deliverables, including utility design, conflict analysis, and subsurface utility engineering scopes.
Establish work plans, fee estimates, schedules, and staffing for project phases, and lead client kickoffs.
Lead multidisciplinary teams to deliver work on time and within budget, meeting client, agency, and industry standards.
Drive QA/QC plans, assign qualified technical reviewers, and ensure sealed or certified deliverables meet professional standards.
Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
Own project budgets, forecasts, margins, and KPIs; track hours, expenses, and earned value.
Maintain project management plans, risk registers, decision logs, and change documentation.
Identify scope changes and manage change requests and contract amendments with clients.
Lead recovery planning for troubled projects and conduct lessons-learned reviews at closeout.
Contribute to pursuits for existing clients, including go/no-go decisions, win strategy, pricing, risk reviews, proposals, and interviews.
Track client programs, solicitations, and contract vehicles such as IDIQ, on-call, task-order, and design-build opportunities.
Own commercial growth of assigned accounts, including retention, expansion, and follow-on contract value.
Develop and execute account plans aligned with clients’ capital programs, project pipelines, and digital-delivery goals.
Identify opportunities for new task orders, additional programs or divisions, and cross-selling mapping and digital-twin services.
Partner with Sales on account handoffs and new opportunities; maintain CRM account-health, pipeline, and forecast records.
Mentor and develop project staff and provide performance input to their managers.
Coordinate with Engineering, Operations, Product, and Sales to provide a seamless client experience.
Share client insights to inform service offerings, AI-assisted design tools, and the product roadmap.
Represent Exodigo at client meetings, industry events, and professional organizations.