Program Manager, Engineering Services

Exodigo•Atlanta, GA

1d•Remote

About The Position

The Program Manager, Engineering Services is the primary point of contact for Exodigo’s largest engineering-services clients and is accountable for delivery quality, client satisfaction, and commercial growth. This seller-doer role bridges delivery and growth: leading multidisciplinary teams that deliver utility design and subsurface engineering scopes, managing contracts to schedule and margin, owning client relationships, and helping secure follow-on work. The role oversees engineering-services contracts from award through closeout and renewal, including work planning, fee estimates, schedules, staffing, quality assurance, risk and change management, and coordination with subconsultants and teaming partners. It also contributes to future pursuits and proposals, develops account plans, identifies expansion opportunities, and collaborates with Sales, Engineering, Operations, and Product. The position is remote-first, with a stated location of Miami, Florida or Seattle, Washington (or an easily accessible location), and travel requirements stated as up to 40% and, elsewhere, up to 30%. Exodigo describes itself as a leading underground mapping solution provider combining multi-sensor fusion, 3D imaging, and AI to create underground maps for customers in utilities, transportation, and government. The company offers a competitive total compensation package, with a base salary of $156,000–$192,000 and OTE of $260,000–$320,000. It emphasizes customer impact, cutting-edge infrastructure solutions, a collaborative team, and a remote-first culture with flexibility and autonomy.

Requirements

Bachelor’s degree in Civil, Electrical, or a related engineering discipline.
Registered Professional Engineer (PE) in at least one U.S. state, with ability to obtain comity licenses as needed.
At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
Required experience with public-sector clients such as state DOTs, transit agencies, airports, public utilities, or municipalities.
Proven record of growing and retaining large, complex client accounts, including follow-on work the candidate helped win.
Working knowledge of utility design and coordination and subsurface utility engineering.
Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
Experience preparing proposals and presenting in client interviews.
Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
Clear and persuasive written and verbal communication with technical and executive audiences.
Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

Master’s degree in Engineering.
Project Management Professional (PMP), DBIA, or CCM certification.
Experience in transportation, rail, aviation, power, or water infrastructure programs.
Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and digital-delivery workflows.
Interest in applying AI-assisted design to engineering production.
Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar.

Responsibilities

Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
Set client expectations, report status, resolve issues, escalate scope, schedule, or budget risks, and own client satisfaction.
Build relationships across client and prime-consultant organizations and lead regular project and business reviews.
Advise clients on engineering design processes, AI adoption, and project risk management.
Take accountability for the quality of utility design, conflict analysis, and subsurface utility engineering deliverables.
Establish work plans, fee estimates, schedules, and staffing, and lead client kickoffs.
Lead multidisciplinary teams of engineers, designers, and data specialists to deliver work on time and within budget.
Ensure deliverables meet client, agency, and industry standards at conceptual and final design levels.
Drive QA/QC plans, assign qualified technical reviewers, and ensure sealed or certified deliverables meet professional standards.
Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
Manage project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
Maintain project management plans, risk registers, decision logs, and change documentation.
Identify scope changes and manage client change requests and contract amendments.
Lead recovery planning on troubled projects and conduct closeout lessons learned.
Contribute to go/no-go decisions, win strategies, pricing, risk reviews, proposal sections, and client interviews for future work.
Track client programs, solicitations, and contract vehicles, including IDIQ, on-call, task-order, and design-build opportunities.
Own assigned key accounts’ retention, expansion, and follow-on contract value; build and execute account plans.
Identify opportunities for new task orders, additional programs and divisions, and cross-selling mapping and digital-twin services.
Partner with Sales on account handoffs and new opportunities; keep CRM account-health, pipeline, and forecast records current.
Mentor and develop project staff and provide performance input to their managers.
Collaborate with Engineering, Operations, Product, and Sales to deliver a seamless client experience.
Share client insights to inform service offerings, AI-assisted design tools, and the product roadmap.
Represent Exodigo at client meetings, industry events, and professional organizations.