Program Manager, Engineering Services

Exodigo•Miami, FL

2d•$260,000 - $320,000•Remote

About The Position

Exodigo is hiring a Program Manager, Engineering Services to serve as the primary point of contact for its largest engineering-services clients and own client success from contract award through closeout and renewal. The role is accountable for delivery quality, client satisfaction, and commercial growth, leading multidisciplinary teams that deliver utility design and subsurface engineering scopes while keeping contracts on schedule and on margin. It is a seller-doer role spanning delivery and growth: the Program Manager runs the work, owns client relationships, and helps secure future work. The position includes managing engineering-services contracts and project controls, building and expanding key accounts, contributing to pursuits and proposals, and collaborating across Engineering, Operations, Product, and Sales. It also involves mentoring project staff, providing client insight to service offerings and product development, and representing Exodigo in client meetings and industry settings. The role is based in Miami, Florida, or Seattle, Washington, or somewhere easily accessible to either, and requires travel. Exodigo describes its culture as remote-first, flexible, and autonomous.

Requirements

Bachelor's degree in Civil, Electrical, or a related engineering discipline.
Registered Professional Engineer (PE) in at least one U.S. state, with ability to obtain comity licenses as needed.
At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
Public-sector client experience with state DOTs, transit agencies, airports, public utilities, or municipalities.
Demonstrated record of growing and retaining large, complex client accounts and helping win follow-on work.
Working knowledge of utility design and coordination and subsurface utility engineering.
Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
Experience preparing proposals and presenting in client interviews.
Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
Strong written and verbal communication skills for technical and executive audiences.
Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

Master's degree in Engineering.
PMP, DBIA, or CCM certification.
Experience in transportation, rail, aviation, power, or water infrastructure programs.
Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and with digital-delivery workflows.
Interest in applying AI-assisted design to engineering production.
Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

Serve as the primary contact for major engineering-services clients from contract award through closeout and renewal.
Set client expectations, report project status, resolve issues, and escalate scope, schedule, or budget risks early.
Build relationships across owner and prime-consultant organizations and lead project and business reviews.
Advise clients on engineering design processes, AI technology adoption, and project-risk management.
Own the quality of engineering-services deliverables, including utility design, conflict analysis, and subsurface utility engineering scopes.
Develop work plans, fee estimates, schedules, and staffing plans, and lead project kickoffs.
Lead multidisciplinary teams to deliver work on time and within budget, meeting client, agency, and industry standards.
Drive quality assurance and quality control, assign technical reviewers, and ensure sealed or certified deliverables meet professional standards.
Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
Manage project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
Maintain project management plans, risk registers, decision logs, and change documentation.
Identify scope changes and manage client change requests and contract amendments.
Lead recovery planning for troubled projects and conduct closeout lessons learned.
Contribute to pursuits through go/no-go decisions, win strategy, pricing, and risk reviews; prepare or support proposal sections and participate in client interviews.
Track client programs, solicitations, and contract vehicles, including IDIQ, on-call, task-order, and design-build opportunities.
Own commercial growth of assigned key accounts, including retention, expansion, and follow-on contract value.
Develop account plans aligned with client capital programs, project pipelines, and digital-delivery goals; identify new task orders, programs, divisions, and cross-selling opportunities.
Coordinate with Sales on account handoffs and new opportunities, and maintain CRM records for account health, pipeline, and forecasts.
Mentor and develop project staff and provide performance input to their managers.
Collaborate with Engineering, Operations, Product, and Sales to deliver a seamless client experience.
Share client insights to inform service offerings, AI-assisted design tools, and the product roadmap.
Represent Exodigo at client meetings, industry events, and professional organizations.