Program Manager, Engineering Services

Exodigo•Miami, FL

1d•Remote

About The Position

Exodigo is hiring a Program Manager, Engineering Services to own the success of its largest engineering-services clients, from contract award through closeout and renewal. This seller-doer role combines client relationship management, delivery leadership, project controls, and commercial growth. The Program Manager leads multidisciplinary teams delivering utility design and subsurface engineering scopes, ensures quality and client satisfaction, manages contracts to schedule and margin, and helps secure follow-on work. The position serves as the primary client contact and trusted advisor, overseeing project planning, staffing, deliverables, quality assurance, subconsultants, budgets, forecasts, risks, and change management. It also supports pursuits and proposals, develops account plans, identifies expansion opportunities, partners with Sales, mentors project staff, and shares client insights with internal teams. The role is remote-first, based in or easily accessible to Miami, Florida, or Seattle, Washington, and requires travel. Exodigo describes its culture as collaborative, flexible, autonomous, and focused on customer outcomes.

Requirements

Bachelor's degree in Civil, Electrical, or a related engineering discipline.
Registered Professional Engineer (PE) in at least one U.S. state, with ability to obtain comity licenses as needed.
At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
Experience with public-sector clients, such as state DOTs, transit agencies, airports, public utilities, or municipalities.
Demonstrated success growing and retaining large, complex client accounts, including follow-on work the candidate helped win.
Working knowledge of utility design and coordination and subsurface utility engineering.
Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
Experience preparing proposals and presenting in client interviews.
Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
Clear and persuasive written and verbal communication with technical and executive audiences.
Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

Master's degree in Engineering.
Project Management Professional (PMP), DBIA, or CCM certification.
Experience in transportation, rail, aviation, power, or water infrastructure programs.
Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and digital-delivery workflows.
Interest in applying AI-assisted design to engineering production.
Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

Serve as the primary point of contact for Exodigo's largest engineering-services clients from contract award through closeout and renewal.
Set client expectations, report status, resolve issues, escalate scope, schedule, or budget risks, and build relationships across owner and prime-consultant organizations.
Lead regular project and business reviews and advise clients on engineering design processes, AI adoption, and project risk management.
Plan and deliver engineering-services contracts, including utility design, conflict analysis, and subsurface utility engineering scopes.
Establish work plans, fee estimates, schedules, and staffing, and lead project kickoffs with client stakeholders.
Lead multidisciplinary teams to deliver work on time, within budget, and in accordance with client, agency, and industry standards.
Direct QA/QC plans and technical reviews, ensuring sealed or certified deliverables meet professional standards.
Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
Manage project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
Maintain project management plans, risk registers, decision logs, and change documentation; identify scope changes and manage change requests and contract amendments.
Lead recovery planning for troubled projects and conduct closeout lessons-learned reviews.
Participate in pursuits for existing clients, contributing to go/no-go decisions, win strategy, pricing, risk reviews, proposals, and interviews.
Track client programs, solicitations, and contract vehicles such as IDIQ, on-call, task-order, and design-build opportunities.
Own commercial growth of assigned accounts, including retention, expansion, and follow-on contract value.
Develop account plans aligned with clients' capital programs, project pipelines, and digital-delivery goals; identify opportunities for additional work and cross-selling.
Partner with Sales on account handoffs and new opportunities, and keep CRM account, pipeline, and forecast records current.
Mentor and develop project staff and provide performance input to their managers.
Collaborate with Engineering, Operations, Product, and Sales, and relay client insights to service offerings, AI-assisted design tools, and the product roadmap.
Represent Exodigo at client meetings, industry events, and professional organizations.