Program Manager, Engineering Services

Exodigo•San Diego, CA

1d•Remote

About The Position

Exodigo is seeking a Program Manager, Engineering Services to serve as the primary point of contact for its largest engineering-services clients and own their success from contract award through closeout and renewal. The role is accountable for delivery quality, client satisfaction, and commercial growth, leading multidisciplinary teams that deliver utility design and subsurface engineering scopes while keeping contracts on schedule and on margin. It combines hands-on delivery leadership with account growth and pursuit support. The Program Manager manages client relationships, project plans, fees, schedules, staffing, budgets, forecasts, margins, quality assurance, risk, and contract changes. The role also supports future-work pursuits, develops account plans, identifies expansion opportunities, and collaborates with Engineering, Operations, Product, and Sales. The position is based in Miami, Florida, or Seattle, Washington, or an easily accessible location, and requires travel. Exodigo describes its culture as remote-first, flexible, autonomous, collaborative, and focused on customer outcomes.

Requirements

Bachelor's degree in Civil, Electrical, or a related engineering discipline.
Registered Professional Engineer (PE) in at least one U.S. state, with the ability to obtain comity licenses as needed.
10+ years of engineering experience, including 5+ years managing design or engineering-services contracts for clients.
Public-sector client experience with state DOTs, transit agencies, airports, public utilities, or municipalities.
Proven record of growing and retaining large, complex client accounts, including follow-on work helped win.
Working knowledge of utility design and coordination and subsurface utility engineering.
Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
Experience preparing proposals and presenting in client interviews.
Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
Clear, persuasive written and verbal communication with technical and executive audiences.
Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

Master's degree in Engineering.
Project Management Professional (PMP), DBIA, or CCM certification.
Experience in transportation, rail, aviation, power, or water infrastructure programs.
Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and digital-delivery workflows.
Interest in applying AI-assisted design to engineering production.
Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, ACI-NA, or similar.

Responsibilities

Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
Set client expectations, report project status, resolve issues, and escalate scope, schedule, or budget risks early.
Build relationships across client and prime-consultant organizations and lead regular project and business reviews.
Advise clients on engineering design processes, AI adoption, and project-risk management.
Take accountability for the quality of utility design, conflict analysis, and subsurface utility engineering deliverables.
Establish work plans, fee estimates, schedules, and staffing, and lead project kickoffs with client stakeholders.
Lead multidisciplinary teams to deliver on time and within budget, meeting client, agency, and industry standards.
Manage QA/QC plans, assign qualified technical reviewers, and ensure sealed or certified deliverables meet professional standards.
Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
Own project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
Maintain project management plans, risk registers, decision logs, and change documentation.
Identify scope changes and manage client change requests and contract amendments.
Lead recovery planning for troubled projects and conduct lessons learned at closeout.
Contribute to client pursuits, including go/no-go decisions, win strategy, pricing, risk reviews, proposals, and interviews.
Track client programs, solicitations, and contract vehicles, including IDIQ, on-call, task-order, and design-build opportunities.
Own assigned account growth targets for retention, expansion, and follow-on contract value; develop and execute account plans.
Identify new task orders, programs, divisions, and opportunities to cross-sell mapping and digital-twin services.
Partner with Sales on account handoffs and new opportunities; maintain CRM records for account health, pipeline, and forecast.
Mentor and develop project staff and provide performance input to their managers.
Collaborate with Engineering, Operations, Product, and Sales to deliver a seamless client experience.
Share client insights to inform service offerings, AI-assisted design tools, and the product roadmap.
Represent Exodigo at client meetings, industry events, and professional organizations.