Program Manager

Community Options, Inc.•Scotrun, PA

13d•$55,000•Onsite

About The Position

Community Options, Inc., a national nonprofit agency serving individuals with disabilities in 11 states, is hiring a Residential Program Manager in Scotrun, Pennsylvania. The Program Manager leads a team providing person-centered support to people with intellectual and developmental disabilities and helps staff manage daily operations and challenges while working toward programmatic goals. The role involves coordinating staffing, supporting employee performance, developing activities, communicating with families and guardians, and ensuring individuals receive support consistent with their ISP/PCP. The manager also oversees documentation, health and safety concerns, residential resources, and cooperation with licensing and department staff during inspections or investigations. Work takes place in residential programs, day programs, and the community. Schedules may change with business needs, may include evenings and weekends, and may require on-call availability in coordination with other management staff. Starting pay is $55,000 per year.

Requirements

High school diploma or equivalent required.
Two years of full-time work experience supporting people with disabilities.
Valid driver’s license with a satisfactory driving record.
Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
Successful completion of criminal background, central registry, child abuse registry, and drug testing checks is required as a condition of employment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage staff schedules and ensure shifts are adequately staffed.
Manage team performance through communication, training, performance management, staff meetings, and employee recognition.
Develop and implement activity programs, including the Meaningful Day curriculum.
Communicate with individuals’ families and guardians as needed and manage those relationships.
Ensure individuals are supported according to their ISP/PCP, including medication management, meal planning, and behavior management.
Ensure program documentation and billable records are completed accurately and on time.
Monitor individuals’ health and medical needs and immediately report concerns.
Ensure work locations and vehicles are clean, maintained, and stocked with necessary supplies, including groceries, medications, and cleaning supplies.
Cooperate with licensing and department staff during inspections, inquiries, or investigations.
Perform additional tasks and responsibilities as assigned.