Program Manager, GTM Programs

ZoomInfo Technologies LLC•Bethesda, MD

1d•$84,000 - $132,000•Hybrid

About The Position

As a Program Manager on ZoomInfo’s GTM Programs team, you will drive strategic programs that support the CRO’s revenue priorities and operational excellence across the go-to-market organization. The role focuses on shaping program strategy, aligning cross-functional executives, managing risk, and delivering measurable business impact. You will work across Sales, Marketing, Customer Success, RevOps, and GTM Technology, translating executive priorities into structured plans and leading programs from start to finish. The role also emphasizes process and workflow optimization. You will use AI-enabled automation and productivity tools to reduce administrative work, draw insights from program data, identify inefficiencies, and improve program management practices. You will lead change management and adoption, facilitate executive reviews and working sessions, and advise functional leaders on how programs support broader GTM and CRO strategy.

Requirements

At least 5 years of program or project management experience, including ownership of cross-functional, business-critical initiatives.
Experience managing programs with executive or senior-leadership visibility and competing priorities.
Strong business acumen and ability to connect program execution to revenue and GTM strategy.
Sound judgment in identifying and escalating risks, with ability to make recommendations.
Excellent written and verbal communication, including presenting to senior or executive stakeholders.
Demonstrated success driving change management and adoption across diverse stakeholder groups.
Highly organized and self-directed, and comfortable with ambiguity in a fast-paced environment.
Fluency with AI-enabled productivity and automation tools, and ability to apply them to reduce administrative work and increase strategic capacity.
Growth-oriented, curious, and quick to adopt and champion new tools and ways of working.

Nice To Haves

Direct experience in Sales Operations, Revenue Operations, or GTM Strategy or Technology functions.
SaaS experience in a high-growth environment.
Hands-on experience with Salesforce, Smartsheet, Jira, and Google Suite.
Bachelor’s degree or equivalent experience.
PMP, PgMP, or equivalent program management certification.

Responsibilities

Own end-to-end delivery of GTM programs tied to CRO and GTM leadership priorities, ensuring alignment with business goals.
Translate ambiguous executive priorities into structured program plans, phased roadmaps, and measurable success metrics.
Manage a portfolio of concurrent, cross-functional programs across Sales, Marketing, Customer Success, RevOps, and GTM Technology.
Identify, quantify, and mitigate program risks and dependencies; escalate with recommended options.
Lead change management for new processes, tools, and organizational changes, driving adoption across GTM teams.
Run executive program reviews, steering committee updates, and cross-functional working sessions; drive decisions and accountability for action items.
Advise functional leaders and connect program work to broader GTM and CRO strategy.
Use AI-driven automation and productivity tools to reduce manual program-management work.
Use data from Salesforce, Smartsheet, and BI tools to monitor program health, identify trends, and inform leadership decisions.
Identify inefficiencies in GTM workflows and lead process redesign with GTM Operations and GTM Technology teams.
Evaluate and pilot intelligent tools to improve program management maturity.