Manager, Programs

Alzheimer's Association® • Leland Grove, IL

10d

About The Position

The Program Manager is a leader responsible for implementing the Alzheimer’s Association Portfolio of Community Program Offerings across an assigned service area. The portfolio delivers awareness, education, and support in communities throughout the United States and mobilizes individuals and community leaders to advance the Association’s mission.

The role develops, manages, and implements a volunteer-led program strategy, cultivating community connections and expanding the reach of community offerings. The Program Manager recruits, coaches, and supports volunteers and community partners, with particular focus on new, underrepresented, and rural communities. The position manages a team while also contributing directly to day-to-day work and program deliverables.

The assigned service area includes Cass, Christian, Greene, Logan, Macon, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, and Scott counties, as well as Adams, Brown, Pike, and Schuyler counties in the Quincy area. The position is based in Springfield, Illinois, reports to the Director, Community Engagement, and is full-time at 37.5 hours per week. The stated good-faith salary expectation is $67,500.

Requirements

• Bachelor’s degree or equivalent experience.
• Three to five years of proven experience recruiting and mobilizing volunteers to achieve goals.
• Ability to work independently with limited supervision and collaboratively with internal and external partners.
• Demonstrated ability to develop and nurture community relationships and partnerships.
• Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy.
• Ability to work with diverse communities, demonstrate inclusion, and operate in a highly matrixed organization.
• Excellent verbal and written communication, interpersonal, and follow-through skills.
• Ability and willingness to travel up to 60% within the assigned territory by car; occasional overnight or air travel may be required.
• Valid driver’s license, access to a reliable vehicle, good driving record, and proof of automobile insurance.
• Ability and willingness to work some evenings and weekends for volunteer mentoring and coaching and event attendance.
• Strong computer skills and proficiency with Microsoft Office products; experience with, or ability to rapidly learn, CRM software.

Responsibilities

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals, applying Association best practices in community engagement and volunteer activation.
• Activate and support volunteers through Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
• Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure program delivery.
• Cultivate and manage community partnerships, including partnerships with underrepresented groups, to increase awareness, education, support, and brand visibility.
• Manage high-impact community partners that host Association Community Programs, securing and managing Community Partner agreements to reach new audiences.
• Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales approach aligned with local needs.
• Collaborate across revenue, advocacy, leadership, and other stakeholder groups to identify and qualify awareness opportunities and engage supporters to expand reach and impact.
• Foster a collaborative, inclusive culture that supports long-term community impact and volunteer engagement.
• Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines.
• Advance the Association’s full mission, including care, fundraising, and advocacy, with emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
• Oversee all aspects of an annual conference, including logistics, budgeting, and vendor coordination, to support successful execution and attendee engagement.

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts
• Short- and long-term disability insurance
• Life insurance
• Long-term care insurance
• Tuition reimbursement
• Paid time off
• 12 annual holidays
• Paid family leave
• Annual Cultural & Heritage Day
• Volunteer Day of the employee’s choosing
• 401(k) retirement plan
• For full-time employees: annual School Visitation Day and Elder Care Facility Day of their choosing

What This Job Offers

• Job Type: Full-time
• Career Level: Manager