Program Manager - Full Time; 1136-201-N
About The Position
The Program Manager is responsible for the day-to-day administration and operation of an Older Adult Center. The role ensures a welcoming and supportive environment, quality services, adherence to budget, and fulfillment of contractual obligations. The Program Manager establishes strong relationships with local health providers, NORC, and other community organizations to support continuity of care and strategies that help seniors age in place. Older Adult Centers promote active lives for seniors and help preserve their independence and health through meals, health screenings, social services, educational and exercise activities, discussion groups, games, art classes, lectures, organized outings, and special events.
Requirements
- Bachelor’s degree required.
- Three years of experience in a human services or social services field.
- One year of supervisory or administrative experience; prior supervisory or administrative experience is required.
- Good written, oral, and listening skills.
- Experience working with the community and in advocacy.
- Experience providing direct services to clients.
- Able to occasionally lift and/or move up to 15 pounds.
- Ability to speak in front of large groups.
- Ability to work flexible hours according to program operating needs.
- Ability to travel throughout the five boroughs as needed or required.
Nice To Haves
- Master’s degree in Human Services or a related field.
- Supervisory or administrative experience, preferably with older adults.
Responsibilities
- Create an environment where the diversity of older adult members is celebrated and respected.
- Ensure quality programs, services, and lunches for participants in accordance with agency and funding-source regulations.
- Hold staff accountable for planning and delivering quality client services, including food service management, supportive services, and compliance with sanitary, safety, and health guidelines.
- Ensure program and staff adherence to agency and contractual regulations.
- Maintain fiscal accountability for the program, including adherence to its budget.
- Prepare periodic written reports for the Director of Field Operations on direct-service progress, programmatic issues, service levels, staff issues, building problems, outreach efforts, and other pertinent matters.
- Conduct site and incident reviews involving clients and staff.
- Represent the program at agency and community meetings and workshops.
- Establish relationships with local health providers, NORC, and other community organizations to support continuity of care and aging-in-place strategies.
Benefits
- Generous time off, including vacation, personal days, sick days, and paid holidays annually.
- Medical benefits.
- Dental benefits.
- Vision benefits.
- Retirement savings with agency match.
- Transit benefits.
- Flexible Spending Account.
- Life insurance.
- Public Loan Forgiveness qualified employer.
- Training series and additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
