Program Manager - Santa Clara County

Young Women's Freedom Center•San Jose, CA

2d•$72,000 - $75,000

About The Position

The Program Manager for the YWFC Santa Clara County site ensures that programs consistently meet their goals and objectives. The role supervises and mentors program staff, providing training and learning opportunities to help staff achieve organizational and programmatic goals, implement activities, and maintain safe, proactive spaces where cis and trans women and girls, and gender-expansive youth of color who have grown up in poverty can teach and learn from one another and build community. Using YWFC’s Theory of Change and core methodologies, the Program Manager ensures that harm reduction, education as a practice of freedom, and progressive youth development theory are reflected in all program components and activities. The position oversees program operations, data and administrative systems, reporting requirements, and program staff supervision. The role oversees core Level II and III programs, program quality and alignment with organizational guidelines and contractual requirements, staff recruitment and onboarding, program budgeting, curriculum development, work plans, program reporting and evaluation, and youth leadership development. The Program Manager also works with young people to strengthen their ability to advocate for themselves and navigate systems and service providers, and participates in organizational movement, policy, campaign, coalition, and community work. The position is based in San Jose, with some travel to surrounding counties. It is full-time (1 FTE), permanent, and non-exempt, and reports to the SCC Site Director. Compensation is $72,000 to $75,000 DOE.

Responsibilities

Oversee YWFC’s core Level II and III programs, focusing on building youth power and voice through internships, circles, self-determination advocacy, and civic engagement.
Direct assigned programs to ensure high quality, alignment with YWFC’s Theory of Change, responsiveness to young people’s needs, compliance with organizational guidelines, and fulfillment of contractual requirements.
Support recruitment, selection, and orientation of program hires and youth staff in accordance with onboarding and hiring protocols.
Supervise and train program staff, ensuring they meet grant deliverables and have the tools and resources needed to fulfill their roles.
Co-manage program budgets with the Site Director and conduct monthly expense control and variance analysis.
Oversee and implement annual curriculum development for each program using a person-centered, participatory approach and YWFC’s Theory of Change and Leadership Rubric.
Develop and update annual work plans with program staff and the Site Director.
Ensure staff report monthly on program activities, grant deliverables, qualitative and quantitative data, evaluation tools, and feedback.
Work with youth to strengthen their self-advocacy and ability to navigate systems and service providers.
Participate in organizational movement, policy, and local campaign work; attend strategy-related meetings; support local campaigns; represent the organization when approved; and participate in approved coalitions and community work.
Model YWFC’s values of Sisterhood, Self-determination, Social Justice, and Spirituality.
Enter and maintain data in systems used for city, county, foundation grant, and internal organizational reporting.
Maintain weekly program notes and collect data for quarterly progress reports.
Facilitate weekly Mic-Check meetings with team members to coordinate holistic participant support and accurate reporting.
Oversee reporting requirements for assigned work plans, including monthly reports, data collection, operations reports, and supervision check-ins; ensure forms are completed, progress is monitored, and data is updated.
Provide monthly program summaries to the Site Director with quantitative and qualitative information about activities, trainings, and outcomes.
Ensure programs are evaluated and updated continuously, using feedback and findings to develop and revise programs and activities.
Track participant attendance and engagement; support accountability for youth fellows and interns through learning opportunities, documented verbal and written write-ups, and transition plans when needed.
Ensure program forms, overviews, flyers, curricula, and other significant program data are updated and stored according to organizational procedures.
Attend scheduled supervision, planning, and strategy meetings set by the Site Director and Senior Leadership Team.
Facilitate regular program strategy meetings and weekly one-to-one supervision meetings with program staff.
Build and maintain community relationships that support YWFC’s mission and programmatic efforts.
Work with the Executive Team to identify opportunities to increase organizational visibility and impact, including commissions, boards, and committees.
Ensure the organization’s mission, vision, and guiding principles inform work and program activities.
Manage special projects and additional tasks as directed by the supervisor and YWFC Directors.
Create ongoing leadership-development opportunities for young women, including opportunities to learn skills, take leadership, and participate in the work.
Respond to emails, text messages, and other correspondence in a timely manner.
Participate in YWFC events, staff meetings, trainings, and staff development opportunities.