Program Manager - Enterprise Learning Systems - Work at Home

Bon Secours Mercy Health

4d • $36 - $50 • Remote

About The Position

The Program Manager, Enterprise Learning Systems leads complex programs and initiatives across the organization's enterprise learning systems and technology ecosystem. The role oversees adaptive learning processes, supports optimization of Workday Learning, and leads the evaluation, implementation, integration, and ongoing management of learning technologies, vendor solutions, and care partner learning needs. The position partners across Learning & Development, HR Technology, Information Technology, vendors, and business stakeholders to deliver scalable, efficient, and sustainable learning solutions. Hands-on experience with Workday Learning administration, configuration, optimization, or ongoing support is required.

The role leads governance and program management for adaptive learning initiatives, including Annual Mandatory Learning adaptive testing; supports Workday Learning enhancements and complex system initiatives; manages learning technology and vendor solution lifecycles; and leads cross-functional initiatives from discovery through implementation, adoption, evaluation, and continuous improvement. It also provides strategic consultation on enterprise learning systems and AI-enabled capabilities, establishes the enterprise learning technology roadmap, and advances mobile-first, microlearning, and other technology-enabled learning experiences.

A bachelor's degree in a related field and five years of relevant experience are required. A master's degree, relevant certification, and additional experience in cross-functional programs, learning management systems, Workday Learning, vendor solutions, and systems implementations or integrations are preferred. The position is work at home, with a day shift and 40 scheduled weekly hours. The stated pay range is $35.82 to $50.48.

Requirements

• Hands-on experience with Workday Learning, including administration, configuration, optimization, or ongoing support.
• Bachelor's degree in Education, Instructional Design and Technology, Human Resources, Business, Information Systems, or a related field.
• Five years of experience in learning systems, learning technology, learning management systems, program management, education, human resources, or a related field.

Nice To Haves

• Master's degree in Education, Adult Learning, Business, Information Systems, Human Resources, or a related field.
• Project Management Professional (PMP), Certified Professional in Talent Development (CPTD), or another relevant learning technology, systems, or project management certification.
• Five years of experience leading complex cross-functional programs; working with learning management systems, preferably Workday Learning; managing learning technology or vendor solutions; and supporting system implementations or integrations.
• Training in Workday Learning, project management methodologies, systems implementation, vendor management, or learning technology platforms.
• Skills in enterprise learning systems, program management, learning management systems, Workday Learning, learning technology strategy, systems implementation and integration, vendor management, adaptive learning, process improvement, and data analysis.
• Interpersonal skills in strategic thinking, communication, collaboration, consulting, stakeholder management, relationship management, problem solving, prioritization and time management, change agility, and continuous improvement.

Responsibilities

• Lead end-to-end governance and program management of adaptive learning initiatives, including Annual Mandatory Learning adaptive testing, with effective planning, execution, stakeholder coordination, quality, and continuous improvement.
• Partner with the Learning Management System team on Workday Learning enhancements, testing, optimization, reporting, complex system initiatives, and evolving business requirements.
• Lead the evaluation, implementation, integration, and lifecycle management of learning technologies, platforms, and vendor solutions, including solutions that connect with or affect Workday Learning.
• Serve as program lead for assigned vendor and care partner learning needs, coordinating requirements, governance, implementation, delivery models, and ongoing support across internal and external stakeholders.
• Lead complex, cross-functional learning systems initiatives from discovery and requirements gathering through implementation, adoption, evaluation, and continuous improvement.
• Partner with HR Technology, Information Technology, Compliance, and business stakeholders to align enterprise learning systems and solutions with organizational requirements, architecture, security, and governance standards.
• Provide strategic consultation and subject matter expertise on enterprise learning systems, learning technologies, and AI-enabled capabilities, advancing effective technology use across Learning & Development.
• Establish and execute the enterprise roadmap for learning technologies, AI-enabled capabilities, and vendor solutions by evaluating emerging technologies, leading pilots and implementations, and driving adoption of innovative solutions.
• Establish enterprise standards for learning at the point of need, advancing mobile-first learning experiences, microlearning strategies, and technology-enabled delivery methods for associates across clinical and operational environments.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level