Program Coordinator - YAWL Work Based Learning

CYCSF•San Francisco, CA
•$30 - $34

About The Position

The Program Coordinator oversees the Work Based Learning portfolio within CYC’s YAWL Workforce Development Program, under the supervision of the Program Supervisor. The role supervises staff, oversees workshops and trainings, develops effective program models, and provides youth workforce development services to participants ages 16–24. The program supports job readiness and employment through individualized coaching, internships, career and college exploration, and job-shadowing opportunities. The coordinator leads program development and service delivery, maintains compliance with program quality standards and work-plan requirements, and builds relationships with community organizations, employers, and other partners. The position also supports participants with career planning, job placement, education and training access, case management, and services to address barriers to success. This is a full-time, non-exempt position requiring 40 hours per week. The position pays $30.00–$34.00 per hour and reports to the Program Supervisor.

Requirements

  • Bachelor’s degree in a relevant field.
  • Experience working with youth from diverse backgrounds, preferably in youth workforce development programs.
  • Experience in program coordination, internship coordination, and development.
  • Ability to support the social and emotional needs of ethnically diverse, low-income youth and English learners during transitions.
  • At least one year of experience supervising a team of three or more staff.
  • Experience working with San Francisco’s diverse communities and neighborhoods.
  • Experience working with community-based service providers and private-sector partners.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office, Google Workspace, Zoom, and other technology platforms.
  • Experience facilitating workshops for youth and young adults.
  • Ability to work collaboratively, prioritize and manage multiple tasks, and work independently in a high-pressure environment.
  • Enthusiasm for promoting academic achievement and college education.
  • Ability to lift or move at least 25 pounds.
  • Ability to work some evenings and weekends.

Nice To Haves

  • Bilingual ability in Cantonese, Mandarin, or Spanish and English.

Responsibilities

  • Oversee development, implementation, and continuous improvement of the Young Adult Work Link program and its comprehensive service delivery model.
  • Recommend policies and procedures to strengthen the program model and collaboration among grantee and coalition partners.
  • Ensure program development and service delivery align with Youth Program Quality Standards and satisfy work-plan deliverables and deadlines.
  • Complete required documentation, reports, and program deliverables on time.
  • Lead citywide outreach and recruitment, develop community partnerships and referral networks, and focus recruitment on priority populations.
  • Develop and facilitate job-readiness workshops on professionalism, career exploration, resumes and cover letters, job searching, interviewing, mock interviews, and identifying strengths and talents.
  • Coordinate subsidized internships by recruiting San Francisco businesses and employers as worksites and supporting worksite supervisors and participants during internships.
  • Conduct participant assessments and provide intensive case management, wraparound support, and guidance addressing barriers affecting work and school performance.
  • Develop individualized vocational goals and career plans using vocational and interest assessments, and provide personal and career guidance.
  • Coordinate GED attainment, tutoring, basic-skills remediation, postsecondary education, and workforce-training services.
  • Provide individual career guidance and education and career planning, job-search and placement assistance, and follow-up retention services.
  • Connect participants with CYC, community-based organization, and city resources to remove barriers to success.
  • Supervise, support, coach, and train Program Specialists in job-readiness training, career counseling, outreach, funder databases, and related duties.
  • Collaborate with the workforce team on program planning, development, implementation, and outcomes.
  • Coordinate career-exploration and adult-mentoring opportunities, including worksite and college tours and networking events.
  • Support agency-wide events and perform other duties assigned by management.

Benefits

  • Excellent benefits.
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