Program Manager, Engineering Services

Exodigo•Seattle, WA

12d•$260,000 - $320,000•Remote

About The Position

The Program Manager, Engineering Services is the primary point of contact for Exodigo’s largest engineering-services clients and is accountable for their success from contract award through closeout and renewal. The role owns delivery quality, client satisfaction, and commercial growth while leading multidisciplinary teams delivering utility design and subsurface engineering work. It combines hands-on delivery leadership with client relationship ownership and business development. The Program Manager establishes work plans, fee estimates, schedules, staffing, and project controls; ensures deliverables meet client, agency, and industry standards; manages budgets, forecasts, margins, risks, scope changes, and partners; and leads recovery planning and project closeout. The role also supports pursuits, develops proposals, presents to clients, grows assigned accounts, mentors project staff, and collaborates across Engineering, Operations, Product, and Sales. The position can be based in Miami, Florida, or Seattle, Washington, or somewhere easily accessible to either location. Exodigo describes its culture as remote-first, with flexibility and autonomy, and the role requires travel.

Requirements

Bachelor’s degree in Civil Engineering, Electrical Engineering, or a related engineering discipline.
Registered Professional Engineer (PE) in at least one U.S. state, with the ability to obtain comity licenses as needed.
At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
Experience with public-sector clients, such as state DOTs, transit agencies, airports, public utilities, or municipalities.
Demonstrated success growing and retaining large, complex client accounts and helping win follow-on work.
Working knowledge of utility design and coordination and subsurface utility engineering.
Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
Experience preparing proposals and presenting in client interviews.
Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
Clear, persuasive written and verbal communication with technical and executive audiences.
Ability to travel up to 40% and work effectively in a remote, high-growth environment.

Nice To Haves

Master’s degree in Engineering.
Project Management Professional (PMP), DBIA, or CCM certification.
Experience in transportation, rail, aviation, power, or water infrastructure programs.
Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and with digital-delivery workflows.
Interest in applying AI-assisted design to engineering production.
Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
Set client expectations, communicate project status, resolve issues, escalate risks, build relationships across client and prime-consultant organizations, and lead project and business reviews.
Advise clients on engineering design processes, AI technology adoption, and project-risk management.
Own the quality of engineering-services deliverables, including utility design, conflict analysis, and subsurface utility engineering scopes.
Establish work plans, fee estimates, schedules, staffing, and client kickoffs for each project phase.
Lead multidisciplinary teams of engineers, designers, and data specialists to deliver on time and within budget.
Ensure deliverables meet client, agency, industry, and professional standards, including managing QA/QC and technical review.
Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
Own project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
Maintain project management plans, risk registers, decision logs, and change documentation.
Identify scope changes, manage client change requests and contract amendments, lead recovery planning, and conduct lessons learned at closeout.
Contribute to pursuit decisions, win strategies, pricing, risk reviews, technical approaches, proposal development, staffing plans, and client interviews.
Track client programs, solicitations, and contract vehicles, including IDIQ, on-call, task-order, and design-build opportunities.
Own growth of assigned key accounts, including retention, expansion, and follow-on contract value; create and execute account plans.
Identify opportunities for new task orders, programs, divisions, and cross-selling Exodigo mapping and digital-twin services.
Partner with Sales on account handoffs and new opportunities, and keep CRM records current for account health, pipeline, and forecasts.
Mentor and develop project staff and provide performance input to their managers.
Collaborate with Engineering, Operations, Product, and Sales to deliver a seamless client experience.
Share client insights to inform services, AI-assisted design tools, and the product roadmap.
Represent Exodigo at client meetings, industry events, and professional organizations.