Program Manager, Engineering Services

Exodigo • Atlanta, GA

12d • $260,000 - $320,000 • Remote

About The Position

The Program Manager, Engineering Services is the primary point of contact for Exodigo’s largest engineering-services clients and is responsible for their success from contract award through closeout and renewal. This seller-doer role bridges delivery and growth, owning delivery quality, client satisfaction, contract performance, and commercial growth. The role leads multidisciplinary teams delivering utility design and subsurface engineering scopes, manages contract schedules and margins, and develops follow-on work with key clients.

The position includes building relationships with client stakeholders, leading project and business reviews, advising clients on engineering design processes and AI adoption, and resolving delivery issues. It also oversees engineering-services deliverables, project plans, budgets, schedules, staffing, quality assurance, subconsultants, and contract changes. The Program Manager contributes to proposals and client interviews, develops account plans, identifies expansion opportunities, maintains CRM records, mentors project staff, collaborates with Engineering, Operations, Product, and Sales, and represents Exodigo at client and industry events.

The position is based in Miami, Florida, or Seattle, Washington, or somewhere easily accessible to either location. Exodigo describes its culture as remote-first, offering flexibility and autonomy. Travel is listed as up to 40% in the requirements and up to 30% in the compensation section. Compensation is a base salary of $156,000–$192,000 and OTE of $260,000–$320,000.

Requirements

• Bachelor’s degree in Civil, Electrical, or a related engineering discipline.
• Registered Professional Engineer (PE) in at least one U.S. state, with the ability to obtain comity licenses as needed.
• 10+ years of engineering experience, including 5+ years managing design or engineering-services contracts for clients.
• Public-sector client experience with state DOTs, transit agencies, airports, public utilities, or municipalities.
• Proven record of growing and retaining large, complex client accounts, including follow-on work helped win.
• Working knowledge of utility design and coordination and subsurface utility engineering.
• Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
• Experience preparing proposals and presenting in client interviews.
• Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
• Clear, persuasive written and verbal communication with technical and executive audiences.
• Ability to travel up to 40%.
• Ability to work effectively in a remote, high-growth environment.

Nice To Haves

• Master’s degree in Engineering.
• Project Management Professional (PMP), DBIA, or CCM certification.
• Experience in transportation, rail, aviation, power, or water infrastructure programs.
• Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
• Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
• Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
• Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and with digital-delivery workflows.
• Interest in applying AI-assisted design to engineering production.
• Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

• Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
• Set client expectations, report status, resolve issues, and escalate scope, schedule, or budget risks early.
• Build relationships across owner and prime-consultant organizations, from project engineers to program directors.
• Lead regular project and business reviews covering performance, outcomes, and value delivered.
• Advise clients on engineering design processes, AI adoption, and project-risk management.
• Own the quality of engineering-services deliverables, including utility design, conflict analysis, and subsurface utility engineering scopes.
• Develop work plans, fee estimates, schedules, and staffing plans, and lead client kickoffs.
• Lead multidisciplinary teams of engineers, designers, and data specialists to deliver on time and within budget.
• Ensure deliverables meet client, agency, and industry standards at conceptual and final design levels.
• Drive QA/QC plans, assign qualified technical reviewers, and ensure sealed or certified deliverables meet professional standards.
• Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
• Own project budgets, forecasts, margins, and KPIs, tracking hours, expenses, and earned value.
• Maintain project management plans, risk registers, decision logs, and change documentation.
• Identify scope changes and manage change requests and contract amendments with clients.
• Lead recovery planning for troubled projects and conduct lessons-learned reviews at closeout.
• Contribute to client pursuits, including go/no-go decisions, win strategy, pricing, risk reviews, proposals, and interviews.
• Track client programs, solicitations, and contract vehicles such as IDIQ, on-call, task-order, and design-build opportunities.
• Own assigned key-account growth targets for retention, expansion, and follow-on contract value.
• Develop and execute account plans aligned with client capital programs, project pipelines, and digital-delivery goals.
• Identify opportunities for new task orders, additional programs or divisions, and cross-selling Exodigo mapping and digital-twin services.
• Partner with Sales on account handoffs and new opportunities.
• Maintain CRM records for account health, pipeline, and forecast.
• Mentor and develop project staff and provide performance input to their managers.
• Collaborate with Engineering, Operations, Product, and Sales to deliver a seamless client experience.
• Share client insights to inform service offerings, AI-assisted design tools, and the product roadmap.
• Represent Exodigo at client meetings, industry events, and professional organizations.

Benefits

• Remote-first culture with flexibility and autonomy.
• Highly competitive, above-market total compensation package.
• Opportunity to directly impact customer success and long-term growth.
• Work with cutting-edge solutions transforming infrastructure and capital programs.
• Collaborative, no-ego team environment focused on customer outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior