Program Manager, Engineering Services

Exodigo • Seattle, WA

12d • Remote

About The Position

The Program Manager, Engineering Services is the primary point of contact for Exodigo’s largest engineering-services clients and is accountable for delivery quality, client satisfaction, and commercial growth. This seller-doer role leads multidisciplinary teams delivering utility design and subsurface engineering work, manages contracts to schedule and budget, and develops client relationships and follow-on business.

The role owns client relationships from contract award through closeout and renewal; sets expectations, reports status, resolves issues, and leads project and business reviews. It also manages engineering-services contracts, including work plans, fee estimates, staffing, schedules, deliverable quality, QA/QC, subconsultants, scope changes, budgets, forecasts, margins, and project risks.

The Program Manager contributes to future pursuits and proposals, grows assigned key accounts, identifies opportunities to expand services, and partners with Sales and internal Engineering, Operations, and Product teams. The position mentors project staff, shares client insight to improve services and products, and represents Exodigo at client meetings and industry events. The role is based in Miami, Florida, or Seattle, Washington, or an easily accessible location, with a remote-first work culture and travel required.

Requirements

• Bachelor’s degree in Civil, Electrical, or a related engineering discipline.
• Registered Professional Engineer (PE) in at least one U.S. state, with ability to obtain comity licenses as needed.
• At least 10 years of engineering experience, including at least 5 years managing design or engineering-services contracts for clients.
• Experience with public-sector clients such as state DOTs, transit agencies, airports, public utilities, or municipalities.
• Demonstrated success growing and retaining large, complex client accounts, including follow-on work the candidate helped win.
• Working knowledge of utility design and coordination and subsurface utility engineering.
• Strong command of project controls, including work plans, fee estimates, budgets, schedules, earned value, change management, and risk registers.
• Experience preparing proposals and presenting in client interviews.
• Understanding of public-sector procurement and contract types, including QBS, IDIQ/on-call, task-order, and design-build delivery.
• Clear and persuasive written and verbal communication with technical and executive audiences.
• Ability to travel and work effectively in a remote, high-growth environment.

Nice To Haves

• Master’s degree in Engineering.
• Project Management Professional (PMP), DBIA, or CCM certification.
• Experience in transportation, rail, aviation, power, or water infrastructure programs.
• Experience with Design-Build, Progressive Design-Build, or alliance delivery, including bridging documents.
• Experience working for or teaming with large AEC/EPC firms as a prime or subconsultant.
• Familiarity with geophysical methods such as GPR, EM, and magnetics, and ASCE 75 utility as-built data standards.
• Proficiency with design and BIM tools such as MicroStation/OpenRoads, Civil 3D, and Revit, and with digital-delivery workflows.
• Interest in applying AI-assisted design to engineering production.
• Active involvement in professional organizations such as ASCE, ACEC, ARTBA, APTA, or ACI-NA.

Responsibilities

• Serve as the primary point of contact for major engineering-services clients from contract award through closeout and renewal.
• Set client expectations, communicate project status, resolve issues, escalate scope, schedule, or budget risks, and lead regular project and business reviews.
• Build relationships with stakeholders at client and prime-consultant organizations and advise clients on engineering design, AI adoption, and project risk.
• Manage engineering-services contracts and the quality of utility design, conflict analysis, and subsurface utility engineering deliverables.
• Establish work plans, fee estimates, schedules, staffing, and project kickoffs.
• Lead multidisciplinary teams to deliver work on time, within budget, and to client, agency, and industry standards.
• Develop and execute QA/QC plans, assign technical reviewers, and ensure sealed or certified deliverables meet professional standards.
• Manage subconsultants and teaming partners against scope, schedule, quality, and contract requirements.
• Manage project budgets, forecasts, margins, KPIs, hours, expenses, and earned value.
• Maintain project management plans, risk registers, decision logs, and change documentation.
• Identify scope changes, manage change requests and contract amendments, lead recovery planning when needed, and conduct lessons learned at closeout.
• Contribute to client pursuits, including go/no-go decisions, win strategy, pricing and risk reviews, proposal sections, and client interviews.
• Track client programs, solicitations, and contract vehicles such as IDIQ, on-call, task-order, and design-build opportunities.
• Own commercial growth for assigned accounts, including retention, expansion, and follow-on contract value; develop account plans and identify cross-sell opportunities.
• Partner with Sales on account handoffs and new opportunities, and maintain CRM records for account health, pipeline, and forecasts.
• Mentor project staff and provide performance input to their managers.
• Collaborate with Engineering, Operations, Product, and Sales to provide a seamless client experience and share client insight for service, tool, and product development.
• Represent Exodigo at client meetings, industry events, and professional organizations.

Benefits

• Highly competitive, above-market total compensation package.
• Remote-first culture with flexibility and autonomy.
• Opportunity to directly impact customer success and long-term growth.
• Opportunity to work with cutting-edge solutions transforming infrastructure and capital programs.
• Collaborative, no-ego team environment focused on customer outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior