Program Manager – Employee Experience

Bluestone Physician Services•Stillwater, MN

2d•$85,000 - $100,000•Hybrid

About The Position

We are seeking a program leader to join our lean, high-impact HR team as the Program Manager – Employee Experience. In a healthcare environment, culture and retention are directly linked to operational excellence, staff well-being, and quality patient care. This role requires a local Minnesota candidate who can work on-site at our downtown Stillwater, MN office 1 to 2 days per week, with hybrid flexibility for the remaining days. Occasional travel required (10% or less), primarily to attend the Annual Provider Conference, Bluestone Connect Events in the Bluestone markets (Minnesota, Wisconsin, Florida), and select marketing functions throughout the year.

Requirements

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field required.
Minimum of 5–7 years of progressive experience in corporate communications, internal communications, or public relations
Demonstrated ability to analyze engagement data, spot retention trends, and present executive-ready insights.
Exceptional stakeholder management skills; proven ability to coach and hold operational leaders accountable across a matrixed organization.
Exceptional written and verbal communication skills; capable of writing for both executive audiences and frontline staff.
Experience designing repeatable processes, managing cross-functional roadmaps, and managing program governance.
Demonstrated compatibility with Bluestone’s purpose, core focus, and core values
Demonstrated ability to read, write, speak, and understand the English language

Nice To Haves

Master’s degree preferred.

Responsibilities

Own the end-to-end administration of all employee feedback mechanisms (annual engagement surveys, pulse surveys, onboarding checkpoints, exit/stay interviews).
Translate qualitative and quantitative sentiment data into clear, actionable dashboards for executive leadership and department heads, identifying turnover risks before they escalate.
Develop standardized action-planning toolkits, stay-interview frameworks, and intervention playbooks for business unit leaders to deploy within their specific teams.
Track critical retention metrics—including 90-day onboarding attrition, department-level turnover, manager effectiveness scores, and engagement sentiment.
Partner with executive leadership to design clear, transparent change-management communications and organizational updates.
Craft messaging that reinforces company values, strategic milestones, and employee value proposition across a multi-site healthcare workforce.
Maintain active, two-way feedback channels between frontline healthcare staff and leadership to foster trust and psychological safety.
Design, scale, and manage enterprise-wide recognition frameworks that celebrate employee milestones and clinical/operational performance.
Oversee the strategic direction, theme, and ROI for a select few signature annual cultural events (supported by executive administrative resources for tactical execution).
Align internal cultural initiatives with external employer brand efforts to boost frontline talent attraction and pride.