Program Manager, Business Transformation Operations
About The Position
The Program Manager, Business Transformation Operations will manage portfolio planning and governance for a business transformation spanning business-readiness projects and SAP activities. The role focuses on Operations—including Manufacturing, Maintenance Engineering, Warehouse, and Transportation Management—and cross-process dependencies. The position supports initiative intake and prioritization, scope governance, stage gates, decision frameworks, and executive portfolio reviews. The manager partners with Business Owners and Enterprise Process Owners to clarify objectives, scope, success measures, and decision ownership across Supply Chain processes. They coordinate business participation and readiness with Deployment, Change, Training, Data, and Communications leads, and work closely with SAP, IT, data teams, system integrators, and third-party partners to align delivery plans and manage dependencies, risks, and partner deliverables. The role maintains portfolio-level tracking of risks, issues, dependencies, business benefits, KPIs, and value realization. It also supports readiness baselining and planning, participation in design, testing, and training, and reporting focused on business capabilities and outcomes. The position is a 20-month temporary hybrid assignment based in Parsippany, New Jersey.
Requirements
- Bachelor's degree required.
- At least 8 years of project or program management experience.
- 3–5 years supporting SAP ERP (ECC or S/4HANA) transformations, with a focus on Operations.
- Experience working with business leaders, IT teams, and system integrators.
- Strong understanding of end-to-end business processes.
- Ability to manage cross-functional dependencies and readiness risks.
- Direct experience supporting Operations business processes in an SAP environment.
Nice To Haves
- Ability to connect strategy to execution across functions, SAP, and third parties.
- Proactively anticipates dependencies and readiness issues before they become delivery problems.
- Prioritizes business adaptations, readiness, and outcomes over task completion.
- Drives alignment and progress through collaboration, clarity, and credibility, including influence without authority.
- Takes ownership of accuracy, consistency, and discipline in reporting, tracking, and governance artifacts so leaders work from a trusted source of truth.
Responsibilities
- Maintain the transformation portfolio plan, including initiative sequencing, dependencies, milestones, and key risks, with a focus on Operations and cross-process dependencies.
- Support initiative intake, prioritization, and scope governance in alignment with transformation strategy and value drivers.
- Ensure initiatives comply with governance requirements, stage gates, and decision frameworks.
- Prepare executive-ready materials for Steering Committees and portfolio reviews.
- Partner with Business Owners and Enterprise Process Owners to clarify objectives, scope, success measures, and decision ownership across Supply Chain processes.
- Develop business participation plans with Enterprise Process Owners and Deployment, Change, and Training leads; track commitments and identify capacity or engagement risks.
- Support cross-functional alignment when priorities or dependencies conflict.
- Coordinate with SAP, Data, and IT teams to align business priorities with technical delivery plans and release sequencing.
- Provide visibility into SAP delivery progress and risks and dependencies affecting business readiness.
- Support integration of process, data, reporting, and technology considerations at the portfolio level.
- Coordinate with system integrators and third-party partners to align with Supply Chain portfolio priorities and program governance standards.
- Track high-level partner deliverables, dependencies, and risks; support issue escalation and reinforce expectations for quality, documentation, and knowledge transfer.
- Coordinate enterprise-level business readiness activities, including baselining, planning, milestone tracking, and participation in design, testing, and training.
- Partner with Data, Change, Training, and Communications leads to align readiness activities across initiatives.
- Identify and escalate readiness risks related to timing, capacity, or adoption.
- Maintain a portfolio-level view of risks, issues, and cross-initiative dependencies.
- Support tracking of business benefits, KPIs, and value realization.
- Shift reporting from task completion toward business capability and outcome visibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
